Ms Emmy Tran of Asia Pioneer Travel designed a wonderful holiday in Vietnam for us. She was always available, always responsive, and always extremely helpful, from the time we contacted the company, until the day we left for home. She was very thoughtful about our needs. The tour itself was excellent, and well-paced. It covered a broad range of cities, sites and activities to make sure we saw the best of VIetnam within our timeframe. The drivers, tour guides, vehicles and hotels were excellent. Our Australian airline cancelled our flight on our last day, and it as great to know we had Emmy to back us up with assistance for our hotel for the extra night. She did a marvellous job and we are very grateful to have had her design our Vietnam holiday. She is an excellent Ambassador for her company.