For our nine-day tour to Vietnam (booked in a short-notice) the service quality of Asia Pioneer was excellent from the very start till the last day. Ruby, our tour operator took our needs into consideration, made very useful suggestions, was very responsive and cared for us during the whole trip. Our wish to make some program changes on site was met with efficiency and flexibility.
The hotel choice was also excellent, all the hotels we stayed at offered a wonderful service. Our guides were also very helpful and enthusiastic. We had a great time thanks to Asia Pioneer, which I highly recommend.