Testimonials

Asia Pioneer planned the trip of a lifetime for us. We had two weeks of holiday and wanted to pack in Vietnam, Cambodia and Thailand, and Lam’s team took care of everything. We brought our two-year-old son and four-MONTH-old daughter and managed to do Hanoi, Halong Bay, Hoi An/Da Nang, Siem Reap, and Phuket – it was truly a once-in-a-lifetime journey and they made everything so simple. Our guides in each place were incredibly knowledgeable and friendly. We learned so much about each of these beautiful countries and absolutely loved our time in each of them. We can’t thank them enough for making a trip with two small children so incredibly easy!

In September 2015 I travelled with my family of 4 to northern Vietnam on an itinerary of 2 weeks.
Early in the booking process Lam worked with me to design a trip to suit our family. He was quick to respond and took the time to understand our requirements. He made many helpful suggestions and the recommendations were all spot on.
One of our children got ill for 48 hours half way through the trip. I am still astounded by the care Lam & his team showed us and their work to adjust the tour to accommodate a couple of quiet days and rearrange onward travel AND there was no additional cost. They were under no obligation to go the extra mile but they did it willingly.
I give Lam and Asia Pioneer 10 out of 10 for customer service and value.

My family of 4 went on a 14 day trip to Hanoi, DaNang, HCM City and Cambodia with the help from Lam at Asia Pioneer. I found this company on this website and began planning with a live chat line. Lam was prompt with responses with emails and answered all my questions in every detail since then. He helped me with planning my itinerary, booking domestic flights and recommended hotels in every destination. All hotels selection was excellent except for Pullman in Da Nang for many reasons. The local guides picked up and dropped off as expected and followed through all detail on itinerary. On the second day in Hanoi, I met with Lam in a local restaurant for lunch as he also made his rounds with other tourists. I am impressed with Lam and would recommend to anyone who needs help with Vietnam and Cambodia.

In July I contacted Asia Pioneer based off their positive ratings here. I asked them to plan a 10 day vacation through Cambodia, Laos and Vietnam with specific cities and types of things we wanted to do. Within 36 hours I had a full itinerary that included everything we wanted to do and more including our flights between cities. We have just returned from our trip and everything Lam planned was perfect. The tour guides were all fantastic and added so much to our experience. The hotels selected were all excellent choices. They were there for us every step of the trip and I can not think of one thing that went wrong. Amazing to visit 5 cities in 3 countries in 10 days and not have a single problem. Unbelievable experience that we would never have had without the effort of Lam and his team. Thank you so much.

Skorzystałem wraz z żoną z tego biura w organizacji podróży do Indochin w listopadzie 2016. Ruby która była koordynatorem oferty dla mnie przygotowała zgodnie z moją prośba trasę na 25 dni przez Wietnam, Laos i Kambodżę. Trzy państwa w 3 tygodnie wraz z krótkim wypoczynkiem na zakończenie podróży na wyspie Phu Quoc to dość duże wyzwanie.
Organizacja tej podróży nie należała do łatwych z racji tego iż małżonka nie była przekonana co do tej destynacji a podróż odbyć się miała na naszą rocznice ślubu – wyzwanie zatem nie było łatwe. Ruby wyszła z tego obronna ręką za co chwała jej i moje podziękowania.
Nie obyło się niestety bez kilku małych “wpadek” ale tak Ruby jak management firmy potrafił zareagować odpowiednio na moje sygnały co doceniam, pamiętam i dziękuję za to.
To były udane wakacje i liczę że koleje spędzone w Azji będą organizowane również przy wydatnej pomocy Biura Asia Pioneer.
Jeszcze raz Wam dziękuję za Wasze zaangażowanie – a w szczególności Tobie Ruby

Asia Pioneer planned a fantastic holiday for us in Vietnam …hotels were of a high standard meals were excellent , excursions were of a high standard…just loved the slightly more upmarket cruise on Halong bay…the guides that met us have become firm friends, and we really enjoyed the personal touch. Thanks for a lovely holiday