A wholistic memorable experience

I was looking for a reputed travel agency when I was planning a trip with my family to Vietnam. ChatGPT suggested Asia Pioneer and a few other agencies. I wrote to all of them. Asia Pioneer was the first one to respond and we decided to go with primarily thanks to our able and responsive travel designer, Stella Nguyen.

Stella reached out on email to me with a tentative itinerary and seeking feedback on any other specific requirements we had. Right from there, we were really supported by Stella all through the trip planning process. Her responsiveness to our queries and accommodative nature helped us plan a fantastic trip. She took special care to ensure that appropriate rooms are booked. We got 2 bedroom serviced apartments instead of hotels, thanks to Stella’s foresight on what might be comfortable for us as a family of 4. The apartments were excellent. Stella was always available on call and on whatsapp to check on our comfort and to ensure that everything goes as per plan. Even when there we some minor issues, she immediately got on the problem and sorted it out so that we are never inconvenienced. We are vegetarians and she made sure that we got vegetarian food options everywhere we went throughout the 10 days.

The guides organized by her were really good, knowledgeable and very friendly. Special mention to all our three guides – Mr. Thinh (Tony), Mr. Bang and Mr. Do (Larry). The vehicles that were organized were above our expectations and made all our road trips super comfortable. We enjoyed every bit of our trip to Vietnam, thanks to Stella, our guides and the vehicle drivers.

We are already planning our next trip and are definitely going back to Asia Pioneer for the same.