Testimonials

I first saw Asia Pioneer on the web searching for companies to look after us after our working trip in Cambodia , boy was I glad we decided to use this company…… Mr. Lam looked after ALL our needs from picking us up at airports ( which sometimes ment getting us to the front of the line ) to driving us out of the way for a cup of coffee.
Mr. Lams team was very professional in every way, informative and respectful of our needs.
Being from Canada , I went in a little blind ( Vietnam is so far away ) but after using them , I would use them again in a heart beat.

We had a 2.5 week tour through Vietnam with Asia Pioneer. I initally thought Lam had a impossible task ahead of him to live up to the “rave” reviews but I can unreservedly say the accolades he attracts ,he truly deserves. The entire trip went without mishap and the indiviual guides in each location were outstanding. We have only been back a few weeks and already I am looking into what else I can see and do with Asia Pioneer. If only all holiday travel could be as trouble-free and enjoyable as this !

My family and I booked a 28 day trip with Asia Pioneer travelling to Cambodia, Laos and Vietnam.

From the very first email contact with Lam, I could tell that this was a well organised tour company. Nothing was too much trouble and I always received a response in a speedy manner. Lam even called several times to chat about the itinerary and several changes were made. I think the Australians could learn a lot about customer service from IP and I couldn’t have been happier with the service provided.

Now to the trip: I can not believe that for a 28 day trip to 3 different countries that everything went according to plan. In total there were 8 flights, 2 overnight train trips and an overnight boat ride. Everything went exactly to plan and there were no issues whatsoever. At each destination the guide and driver were ready and waiting which made us feel very safe and welcomed.

All the accommodation was wonderful, even though most of the hotels we stayed at were 3 or 4 stars it didn’t matter as the service and amenities had everything you ever needed.

The food was great and my children have now discovered sticky rice from Laos which they love and now expect me to make at home, I just wish that I could find the rice in Australia.

Our whole family had a wonderful time and the guides were brilliant. They all spoke wonderful English and were happy to adjust the tour according to our needs. They were also great with my 3 boys (aged 10, 11 & 16) who could sometimes be more than a handful, to put it mildly.

We enjoyed each country and I do believe that it was a trip in a life time for myself and my family. The culture and sense of family was apparent everywhere and it is something that will stay in our memory for a very long time.

The only thing that I was sad about was the fact that we had to return home.

Thank you so much for an amazing and memorable holiday, we will be back and I would not dream about doing it any other way than through Asia Pioneer.

Karma, Chris, Jake, Van & Kobi

My boyfriend and I were joining a group tour of southern Vietnam and Cambodia, but wanted to spend a few days in norther Vietnam prior to the group tour. After some initial research of various tour operators in Hanoi, I contacted Asia Pioneer to arrange airport transfers, a one day tour of Hanoi, and a 2 day/1 night Halong Bay trip. My initial email to IP was answered very quickly by Kata, who would be my main contact. She was extremely helpful throughout the entire planning process and any questions, etc were addressed very quickly. I work for for a tour operator here in the U.S. dealing with clients and their travel plans, so set high standards for customer support and IP was outstanding in this respect. For the Hanoi Tour, we were able to tailor the sights to suit our particular interests, and the guide they arranged for us was excellent. I also loved the included lunch at KOTO, a restaurant that takes in street youth and trains them for positions in the hospitality industry. Halong Bay was absolutely wonderful and one of my favorite parts of our entire journey throughout SEAsia. Kata sent me several options for Halong Bay and we decided on the Indochina Junk cruise, which I would highly recommend. I even had the chance to meet Kata after our return from Halong Bay (hello Kata!). A true professional; she is a great asset to IP.

We hope to return to Vietnam in a few years, specifically to see Sapa, Hoi An, and spend more time in Halong Bay, and would definitely use IP again. We had a very limited amount of time in Vietnam, so thank you IP and Kata for helping us make the most of it!

We have just returned from a 16 day tour of Vietnam and Cambodia arranged by Asia Pioneer. We asked for 5 star hotels and travel and everything to be covered by first class guides and that is exactly what we got.The hotels were the best there are and generally excellent, the itinerary complete and the guides outstanding. They were always early at airports and our hotels, attentative and polite and saw us right through to check in at airports.

We were concerned at booking directly with a Vietnamise agency from the UK but need not have been. They were responsive and helpful throughout the booking process and delivered exactly what they promised.

A highlight of the holiday was the boat trip in Halong. The boat was brilliant but a word of advice – you need at least two nights to justify the road journey and to see the area properly by boat.

Well done Asia Pioneer

We have travelled to fair few countries but this was the first time in this region.It was a fantastic tour consisting of wonderful sights,experiences and good food with plenty of cultural exchanges.We selected IPP through the internet and from the very start Mr Lam’s Inspirational charisma never faltered.there were no negatives that came up in selecting this company and do not hesitate to reccomend this organisatioin.Compliments Also to the Tour Guides and Drivers as well,they were all full of vigour and inspiration, embracing a back bending philosophy to their guests.
Ron.Gomez