Testimonials

We found a review of Mr. Lam’s services online and were very pleased with our personalized tour. The guides and drivers he organized for us were prompt, flexible, and courteous, and the hotels he recommended were excellent.

We traveled as two couples on a private tour arranged specifically for us. We can’t say enough good things about Asia Pioneers and especially, Kata. We researched tour companies and decided on IP after reading positive reviews. Kata was so helpful. We told her where we wanted to go, some sights we wanted to see, and she put together an amazing itinerary for us for our 3 week travel through Thailand, Cambodia and Vietnam. Kata was patient with us as we made adjustments and bombarded her with questions. She even caught up with us in Hanoi to meet us in person. Kata was so professional and represented the company to the highest level possible, in our opinion. IP employed a driver and an English speaking tour guide for our group of 4 each day of our trip. They were all very professional and very knowledgeable about the areas we were touring. We were treated like VIPs throughout our entire vacation. The hotels that they arranged for us were absolutely wonderful. Our guides directed us to the best local restaurants for dinner on our own. Without IP we do not feel that we would have enjoyed our trip half as much. Do bring your camera and good walking shoes. Our days were busy, and we would suggest that if you have a set itinerary that you set aside every 4 days or so as a day of “do nothing”. We could have used a day off now and then to rest, but it was our choice to fill the itinerary with as much as possible and Kata helped us choose the best to see and do. Highly recommend IP and ask for Kata. By the way, plan on extra time in Hoi An, turned out to be our favorite place.

I was apprehensive booking/paying for a tour with an overseas operator. I thoroughly researched Asia Pioneer & also messaged a few people through Trip Advisor to ask their advice.
I sent an inquiry through their website and surprisingly within 20 minutes, I received a call from Mr Lam to discuss our options.

From then on Kata Tran took over planning our trip.
What a Super Star!

With so many questions, there were many emails and all were answered promptly. Everything was handled to perfection and once we’d arrived in Vietnam, our tour guides & drivers were fantastic! We could change times or the itinerary to suit ourselves, the guides met us at the airports & helped us with check in too. Nothing was too much trouble.

Everything Kata had booked was brilliant – a wonderful insight into a beautiful country with fantastic hotels too.

When we arrived in Hanoi, we organised with our guide to meet Kata to thank her. We also visited the office to meet all the staff, including the Managing Director, Mr Quyen. This company, staff & guides go above & beyond in customer service. We’ve not experienced such VIP treatment before and we were blown away!

In Hanoi, I needed a GP & the hotel didn’t have one, so I emailed Kata to ask for a recommendation. Within 15 mins, our guide Tony rang & he was coming to get me to take me to a clinic in a hospital.
All organised efficiently by Kata. Thank goodness too as Tony helped translate for me. At the hospital, I was stunned to see Kata come through the door, just to make sure I was alright. Now that’s going above & beyond doing their jobs. It was after hours and neither were bothered by it.

We also passed comment about a noisy hotel room & the pool not being available due to renovations (we’d specifically requested this hotel because it had a pool).

Upon our return to the hotel, the Customer Service person approached us to discuss & try to resolve any issues. Once again Kata showed her amazing talent in her job by trying to help us again.

We want to thank Kata for everything she did for us from the planning & going above and beyond to make our trip fantastic! She is exceptional at her job and we can’t recommend Asia Pioneer highly enough.
Our next trip will be Cambodia, with a quick visit to Vietnam just to visit Kata. We will definitely be booking through Asia Pioneer again.
Thank you Kata, you are AWESOME! 🙂

I heard about this company thru a trusted FB group…it was the only company that anybody would recommend for Vietnam/Cambodia tours. Everything that was said was as promised. IP is quick in all their responses to your itinerary requests when emailing/booking on line. Their English is great and instruction very detailed on how to submit payment. They think of everything–when you book, they provide tons of information to help you prep for your travel.

When you get to your destination, you have nothing to worry about! The tour guides/drivers were extremely prompt, professional, and always concerned about our safety. I am so glad I set up this tour to see V/C–it’s truly the best way to see them!

We Just enjoyed 5 days in Hoi An arranged by Asia Pioneer.
The entire trip was planned with exceptional local guides and a slow paced itinerary suiting all in our group with half day activities great restaurants and fabulous street food.
This is the second time we have traveled with Asia Pioneer and this time they have put together a slower paced tour to suit the older travellers in our group.
The team at Asia Pioneer out done themselves again, highly recommended.

My husband and I have just returned from travelling with another couple through Cambodia and Vietnam for 31 days. We could not find a tour to include all we wanted to see and do, so after reading the excellent reviews on Trip Advisor about Asia Pioneer we made contact with Mr Lam.
Mr Lam customised our tour and provided advice on how long to stay at various places, the best time to travel etc. I have to admit to being a little tentative, thinking it may be a scam but my fears were alleviated from the moment we met our first guide at Siem Reap airport. The guides and drivers were always on time to pick us up. The guides generally spoke good English (some better than others) and all were flexible with regard to slightly changing our itinerary on a particular day if we requested it.

We chose to stay mostly in small boutique hotels and this worked well for us as they are usually close to restaurants and markets. With a customised tour such as this you can choose the type of accommodation (2,3,4 or 5 star)

We would recommend Mr Lam and Asia Pioneer to travellers who want to choose their own route and travel either on their own or with a small group of friends. In our opinion it represented good value for money.