Testimonials

For our nine-day tour to Vietnam (booked in a short-notice) the service quality of Asia Pioneer was excellent from the very start till the last day. Ruby, our tour operator took our needs into consideration, made very useful suggestions, was very responsive and cared for us during the whole trip. Our wish to make some program changes on site was met with efficiency and flexibility.
The hotel choice was also excellent, all the hotels we stayed at offered a wonderful service. Our guides were also very helpful and enthusiastic. We had a great time thanks to Asia Pioneer, which I highly recommend.

Six of us went on a 22 day trip covering lots of Vietnam and a bit of Cambodia. Lam was the guy that organised this for us. We saw a lot of sights, ate great food and were assisted by good guides and drivers. We designed an ambitious program which saw us cover a lot of country. Mr Lam was in communication with regularly in the months before our trip with lots of advice and what to see and where to stay. he was always patient and helpful. I doubt we would have found some of the amazing places and hotels without him. we chose the 3 star level of hotel and were amazed at some of the great places we stayed – highlights were La Siesta in Hanoi and Tam Coc Garden in Ninh Binh.
Another feature of Asia Pioneer was the in country support. We stuck some minor issues with flights and Lam was always contactable to sort stuff out.
Our trip included a lot of meals and almost without exception the quality of the restaurants and food was great!
We met Lam for lunch in Hanoi and he was keen to receive feedback and is committed to continuous improvement of his service.
another highlight was staying and a beachfront resort (Hoi An Boutique) in Hoi An which enables us to relax by the pool in the morning and then travel a few Ks to experience the world heritage delights of Hoi An.
One of our learnings was we probably pack in to much and did not allow enough down time but again there was nothing I would want to leave out.
I am happy to recommend Asia Pioneer if you want a tailor made tour of Indochina. Lam is a wonderful organiser.

Form the initial planning to the final trip to the airport, Lam and the crew at Asia Pioneer looked after us!, We spent quite a bit of time prior to booking our trip working with Lam to fit in everything that we wanted to see. By email and phone we fine tuned our tour and Lam made some great suggestions. We were very happy with the guides who all spoke English well and were very enthusiastic about their country and happy to share their local knowledge and personal stories to give us a better appreciation of life in Vietnam/Cambodia. Drivers and cars very also safe and comfortable. Had a couple of hiccups during the trip with changes to internal flights but we were always kept in the loop and communication was very good. I would definitely use Asia Pioneer again and have referred friends who have also booked tours. Fantastic service and a great experience!

We were a small group of 6 travellers heading to various destinations throughout Vietnam. After much research we decided to use Asia Pioneer to help us achieve the best possible trip within our time frame. From the guides and drivers to the constant contact from Lam at IndoChina we were kept in the loop throughout the entire 3 weeks. Our journey took us up the Mekong River, to Anchor Wat temples and lunch at the local Nunnery and the list goes on. Very full itinerary (which was our choice), the only thing I would say is to make sure you have plenty of lay days in between. My favourite was Hoi An were we shopped and had shoes and clothes made but also enjoyed a private cooking class with Hanh from Gioan Cooking School. The hotels that were recommended to us did not disappoint, the landmarks were breath taking and the people truly lovely. We altered a couple of items on our itinerary as we were going and everything was handled for us without any dramas. If you are thinking of holidaying in Vietnam, I cannot recommend this company highly enough. We will be back and we will be using Asia Pioneer. Thanks Lam and team for a wonderful experience. Lyn from Australia

My wife and I celebrated our honeymoon in Vietnam with the great team at Asia Pioneer. From the beginning Mr. Lam was great to speak with when we were trying to plan our vacation from Canada. Once we arrived in Vietnam Lam and our guides Lee and Ling were fantastic. We would recommend Asia Pioneer to anyone looking for a professional and trustful touring agency for trips to South East Asia.

Would highly recommend Asia Pioneer to arrange your whole itinerary within Vietnam, not just day tours. Being a travel agent it was a hard decision who to travel with and we were certainly not disappointed. Excellent pre-tour information, down to tipping advise and restaurant selections and quick replies to endless questions, were never a problem with Lam. The recommendations and choice of hotels suited our family perfectly, both in location, budget, room facilities and excellent restaurants all on site. All our meet and greets were done professionally, visa on arrival service was perfect, our guides throughout were well spoken, knowledgeable and proud to be ambassadors for their company and country. All vehicles were of top quality with air con and cold iced water was available all the time. Special mention must be made of Luu in Hanoi. Trekking in Sapa was the highlight of our trip, if we could possibly chose a highlight out of this diverse and beautiful country. Indochina certainly made our trip the memorable holiday want we wanted it to be, we will be back!