Testimonials

From our very first communication with Inodchina Pioneer to our return home from Vietnam we were treated with the utmost care. All of our requests were addressed quickly and completely. The departure information we received was excellent, understandable and thorough. Our guides and drivers throughout the trip were very helpful, prompt and responsive (especially in Hanoi)!! We would highly recommend this agency to all of our friends and family.

I have always been reluctant to engage the services of a travel agent to organise my trips. I have travelled all over Europe more than once with no incidents. However Vietnam and Cambodia presented a language an cultural barriers, and somehow hesitantly decided to let Asia Pioneer to arrange my trip.
Everything, and I mean everything, was exactly as advertised or better. All our guides (4 of them) have university degrees and their English was pretty good. They are very knowledgeable and made every effort to make our stay as pleasant as possible. They were absolutely flexible and accommodated many last minute wishes with no hesitation. Punctuality was British and politeness and care Asian. I cannot think of a single suggestion to improve their services.
Our tour operator, Ms Kata Tran, was very efficient at addressing all our queries. She absolutely delivered what was promised in the brochure.
I will recommend, with no reservations, the services of this company to all my friends who are thinking of visiting these fantastic countries.

Thanks Lam for the well organised 6D5N trip in Hanoi, Sapa and Halong Bay. Though there’s a small hiccup on the taxi arrangement when back from Sapa to Hanoi, Lam managed to settle it without any delay though already 9 something at night. We enjoyed the trip very much. Thanks.

Our family decided to visit Vietnam at the last minute for the Christmas holiday, which is the busy season. I found it too difficult to make all the necessary arrangements myself for an itinerary that I researched so I contacted Asia Pioneer which had excellent reviews on Trip Advisor for assistance. I was very impressed with the professionalism and quality of advice, scheduling, tour guides and drivers that were arranged. From the beginning of the process of working with Mr. Lam, our organizer, the communications were timely and clear, and the administrative arrangements very professional which made me feel very comfortable. We visited Ho Chi Minh City, Phu Quoc Island, Halong Bay and Hanoi. The hotels and side trips that Indochina arranged were all excellent. Our guides met us at the airport and at the hotel each day for our excursions. The guides spoke English, were fun to be with and knowledgeable, and flexible with each day’s itinerary to accommodate any special requests and changes. I would highly recommend Indochina and will use them again on our next trip over.

We travelled to Cambodia & Vietnam in September 2016 (3 weeks). Contacted Asia Pioneer to setup a custom private trip, identified all our requirements (we are very experienced travelers), some very specific and Mr. Lam Duong from Asia Pioneer provided us with an excellent extensive itinerary that met all our needs. Lam was very understanding and focused on our requirements and made several recommendations and suggestions that turned out great! Off the back, Lam’s customer service attitude was exceptional!

WOW! The entire team at Asia Pioneer were fantastic, completely customer focused and adapted very quickly to any dynamic situation like the weather or if we felt we needed a different option on a an item in the itinerary. This agency and its staff are the best for any tour in South-East Asia and we would use them again and absolutely recommend Asia Pioneer to family and friends!

Our trip started in Cambodia, Phnom Penh & Siam Reap (5 days) and then to Vietnam from Ho Chi Min (south) to Hanoi (north) and a multitude of surrounding cities, towns, villages (18 days). We travelled by local air, luxury coach, vip-cabin train, luxury cruise-boat and private cars throughout our trip and Asia Pioneer’s setup was flawless, we did not have to think or be concerned with anything, they pampered us from start to finish. All our drivers and tour staff were very experienced, knowledgeable and customer focused.

Our experiences were full and rich, with culture, food, history, people, sights-sounds and all the beauty of Cambodia & Vietnam… AWESOME, AMAZING, FANTASTIC!!!

Thank You Asia Pioneer and Team! Including Lam, Larry, Bao, Kalvin, Thuy, Malay, Cheuk, Lu!

We have just returned from an amazing trip to Vietnam and Cambodia. This was arranged fro us by Ruby at Asia Pioneer. And what a fantastic job she did. From the moment we contacted her she worked with us to give us exactly the holiday we wanted, incorporating our wishes and suggesting others which turned out to be perfect. Everything was executed with such professionalism. I could not find one negative during our holiday. All the positives included amazing accommodations, excellent drivers and guides, entrances to sites, activities such as Christmas Eve on Halong Bay, Asian Cookery class in Hoi An, a Lantern making class, Street food tour, Cu Chi Tunnels, a Vespa Tour in Saigon (do not miss this if you are ever in Saigon), New Years Eve Gala in Hoi An, and to top it all off, a sunset and sunrise at Anchor Wat, and many more activities too numerous to mention but at the same time giving us time to explore and enjoy on our own.
Even when there was a slight problem with one of our guides in Hanoi, the manager/owner of Asia Pioneer came to meet us and had a replacement guide with us in a very short time. (Hope Duc our guide was ok). It was a delight to meet Ruby in Hanoi and what can we say to her and her team but thanks a million for the most amazing holiday. We received outstanding service from start to finish and when (not if) we return to Indochina we will definitely get Ruby and her team to arrange our trip.