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“To create unique, personalized Asia holidays” is Asia Pioneer’s promise to our dear customers, and we strive to exceed their expectations. Thus, it is our honor to hear about their unforgettable journeys in Vietnam, Laos, Cambodia, Thailand and beyond. Read the testimonials from our customers about their experiences with Asia Pioneer, including the ratings and comments on attractions, guides, activities, hotels, and food.
Real unedited independent customer reviews for Asia Pioneer Travel and tours referral service.
First trip to Indochina
This was our 1 st trip to Indochina and we were looking forward to it.
Lam helped us to plan our trip. He did a good job overall but being myself in the tourist bussness I think it is important that I be honest with him.
Our 1 st stop was Hanoi , our guide Nam was OK ,his english was not great and he spend a lot of time on his phone, but he was friendly and very respectfull.
on the next stop in Holong Bay Lam chose Aclass cruise ,the guide Tom was really nice and help us thru a very difficult situation,.,
On our trip to Hue and Hoi An our guide Mr Bang was very knowledgeable and spoke good english, the driver was good also.
The best guide we had was in HO Chi Ming city, Tiger spoke great english and was eager to show us and tell us everything about his city. He was very passionate about everything.
In SIem Reap we had a good guide as well and a great english speaking driver from T.J Go car rental.
So 3 out of 4 is pretty good.
As far as the hotels were concerned they were good , but the one in Siem Reap was too far from the city but good.
We wanted to visit PhnomPenh but according to Lam it was not worth it, we did it anyway on our own and it was really worth iand we should insist on saying that one should make it a point to visit it (Lam we found a great hotel FIT: OK boutique hotel)
.Had a little argument with Lam as we had too many days without activities planned but I guess we should have told him that we were the type of couple that wants to do a lot during our vacations I had also mentionned that I did not like to be taken to places that tried to sell you something but that never fails the guides do end up taking us to places like that.
All the cars and the drivers were very good and we felt very safe.
Overall our trip was well planned , there were few places that we could have visited if we had been told before , but it was too late we heard about it from people on different tours. We were willing to extend our stay as we actually did on our own.
Another thing we would have liked a few more lunches incorporated in our tours as like when we were taken straight from the airport to Cu Chi tunnels and there were no place to have lunch…..
We were promised a phone with data in each city but our guides did not know anything about it.
Overall it was a great 1 st trip and we liked the Vietnamese people and the Cambogian people.
Both the countries are beautifful and we hope that they will keep their originality as we saw a lot of construction going on with way too mordern buildings.
Thank Lam and all your guides for enjoying our trip and feeling that we must visit again in the near future.
PS: it was way too hot , better to visit in cooler months
N and H
Excellent Tour Company I ever dealt with June 2017
I was in Viet Nam for 18days on a solo tour for the first time in my life. I have dealt with Mr Lam who was a Director of the company. He was very negotiable, very responsive to my eMails, very reasonable, very active respectable young man. While I am on my tour, according to the agreed schedule I wanted to replace with some other attractions which I really liked after I heard about that particular attraction. I thought it was not possible because I have agreed for everything in black n white. But after sending an eMail to Mr Lam, he was very happy to change the schedule according to my request without charging any extra. He is really approachable and very flexible. I can recommend him to any traveller around the world. Even he has contacted me(in Australia) several times over phone from Viet Nam. Asia Pioneer has booked all my domestics flights without any problem. And also they have booked nice, comfortable (3 to 4 stars)hotels, Home stays, Boutique hotels starting from HoChiMing City , Da Lat, Nha Tranh, Hue, Ha Noi, Sa Pa and Halong Bay. The packages included all breakfasts, and some lunches. I did not have any problems with hot water in any of the accommodations I had. Indochina Pionneer chosen me a best cruise liner for my overnight stay in Halong Bay. That was the best cruise I ever had with a balcony. All the guides and drivers were very thorough in their fields of expertise in explaining the history of attractions while driving to the sites and on-sites. All the guides I had in my journey were very helpful. All the drivers were very good in their defensive driving techniques specially in hilly places and on very narrow roads. Even I got sick with muscle cramp on my calf while walking and could not walk further..that time the guide has given me a good relaxing massage on the roadside for about half an hour and could start walking with a bit of a pain again after that. They were so helpful when you are in trouble or in pain or need any medical attention.They are very well trained. I do not have anything to complain about Asia Pioneer Travel Co. in Ha Noi. I will consider the same company for my future travel to (Asia) Cambodia, Thailand and Laos in future. I think they have the best competitive deals I ever gone thru’ with other local companies. I did not have any problems with food where I ate from their hotels they have booked. Thanks Mr Lam for hosting a grand lunch for me on my last day in Ha Noi just before my departure to Australia. Much appreciated
Amazing Vietnam
We recently visited Vietnam as a Family of 12 (aged 18ys-68yrs) My daughter organised this with Mr Lam at Asia Pioneer. Our tour started in Ho Chi Min City and ended at Hanoi. We visited so many wonderful places it is hard to pick a favourite.
We had 2 internal flights, many coach rides, various boatrides, bicycles, trains, you name it we did it
Our 2 night 3 day Trip on Halong Bay with Indochina Junk was perfect. We were treated like ROYALTY. Everywhere we went and everywhere we stayed the staff was amazing. Lovely friendly people who could not do enough for you
The Tour Guides provided by Indochina were excellent.Friendly, helpful,good English, funny. Wing, Nam, Thuy, Tony You all Rock. Sorry if I have forgotten anyone
Our Tour was amazing. Everything and everyday worked like clockwork.
17 day tour Vietnam
We start planning very early for our extended family ages ranging 18 to 69 holiday to Vietnam. I used TripAdvisor and found Asia Pioneer and emailed them. I got a reply from Mr Lam extremely fast even when we were not travelling for over a year. We told Mr Lam how long we wanted to travel for and that we wanted to see a lot of Vietnam. He customised our tour perfectly once we all confirmed our flights and passport details we paid directly into there bank.
Our 17 day tour started in Ho Chi Min 3 days, Hoi An 4, Hue 2,Sapa 2, Nah Dim 1,Halong Bay 2, and finished in Hanoi 3.
All our guides Wing, Nam, Tony, and Tre spoke excellent English and they all were very energetic and informative. Our drivers were all very safe also.
I would highly recommend Mr Lam and Asia Pioneer we feel we have seen a lot done a lot and had the best holiday and very hard to name a highlight as it was all so fantastic. Thank you
Vietnam, is a ‘must do’ destination and I recommend Asia Pioneer to organise it for you.
We spent 17 nights in May exploring this great country. There is so much to do and see but for us, we chose 5 main points, Hanoi, Halong Bay, Hue, Hoi An, HCM City. Lam at Asia Pioneer organised everything for us, making our trip an experience of a lifetime. I would 100% recommend them.
Great Tour – Amazing Experience!!!
We booked a 15-day tour of Vietnam in February. Asia Pioneer did an amazing itinerary of North and South Vietnam. They incorporated the best this beautiful country has to offer and along the way the guides were informative, interesting and flexible. We were able to meet Kata Tran, our initial contact, and she gave me a ride on her scooter which added to a thrilling experience! I will never forget the people I met, the history I was shown, the sights, the changing landscape from sea to mountain, that makes this country a must-see. This tour company is top-notch and they earn a 5-star in my book. I would recommend them to anyone I know wanting to see Vietnam. They are safe and reputable. Don’t hesitate!