Testimonials

Mr. Lam….

Here we are already a week back home in the US from three weeks in Asia.  The continued changes/challenges that are occurring all around our world right now are such a strange and unique phenomenon.  I hope everything is going alright on your end, both professionally and personally, in regarding the CoVid-19 issues.  WOW!

Since we’ve been home….and even while Mary and I were in Asia….we both remarked on repeated occasions about how fortunate we felt to be able to experience the parts of Asia that we did….and do it the way we did!  It was only by way of the assistance that you put into place through the guide services and drivers that we could’ve come away with having such a truly FANTASTIC journey!!

I cannot adequately put into words what a benefit it was to have employed your service for this trip.  We are tremendously thankful to you for your flexibility in working with us using our itinerary and blending what we had in mind with what additional experiences might complement our plans.  Thank you for working on our behalf to get us into the wonderful hotel accommodations in the various areas.  To expound on that a bit…. In Can Tho, we stayed at the Lighthouse B & B.  Not knowing what to expect about ANYTHING prior to our arrival….then,….becoming aware of the modest way of life…the poverty that exists in that area….we were STUNNED to be treated to such a fabulous place to stay in the LightHouse!!!  Beyond all dreams/expectations! MARVELOUS in every single way!!   People make such a big difference…and that was so true at the Lighthouse.  Despite our inabilities for fluent communication in Vietnamese, the staff at the hotel were so accommodating, friendly and made us feel so welcome.  We had the opportunity to meet the owner just prior to leaving…..such a privilege to meet her and express to her our gratitude.

The second place we stayed at was the Riverside Resort in HoiAn.  Such a unique, paradise-like place!  Again…the PEOPLE!  I hate to used the same words again and again, but, so WONDERFUL was that whole experience!!  I could easily see coming back to Hoi An and spending a week or more just at that Resort and in browsing around the Old City and surrounding areas of DaNang.

The Liberty Central Hotel in Saigan felt special too.  We couldn’t get over at so many of these hotels…..each one of these hotels….the FOOD was beyond remarkable!  Such an array of choices and taste sensations!  An apparent tradition in Asia is the welcome drink….what a great thing!  It is such a nice gesture…not at all expected, and so revitalizing to a traveler/tourist.   The people who worked at every single hotel in which we stayed were so warm and accommodating…such easy people with whom to engage.

The Lapis Hotel in Hanoi …..again….more of the same ….just great!

Inasmuch as every Hotel was wonderful…if there was one that was not quite as great as we’d come to expect, it would be the Siam Hotel in Thailand.  The room was darker…older, a tad bit less appealing…overlooked less ‘scenic’ things….BUT….once again, the people are what can really make a difference.  A gentleman that sits at the door made a recommendation to us for massages….and with the location being some distance from us…he made arrangements for someone from the hotel to take us there!!  Unbelievably nice!!

I need to point out also how great the guides were that accompanied us in our travels.  Each one was refreshing, energized, informed and all were delightful.  We probably connected most with our guide in DaNang though.  “Toan” was our guide throughout the area of DaNang.   He was SO fun…and connected with us so easily…amazing.  We had such a great time with him that we felt like we’d known him for a long long time.  He was kind of like a little ‘Mother Hen’ the way he watched out over us…and he had such a terrific sense of humor that we were laughing so much of the time.

It wasn’t my intent in writing to you …to write so much.  It’s just flooding from me; all the memories of such an unforgettable time that I will carry in my soul for the rest of my life.

Thank you for taking my texts/calls when we were in the midst of the vacation and seemed to bump into temporary glitches….they all fixed themselves quickly, but I reached out just to create some awareness in case there was a problem of which early awareness could make a difference.  Thank you also for encouraging us to maintain the plan to participate in the motorcycle tour with Vietnam Backstreets.  Our tour guide was “Boo”….and there was another driver….think his name was “Hue”….”Boo” caused me to forget my worries and trust that I’d be alright riding on the back of his cycle.  Both Mary and I had our reservations about doing that part of the tour….and both of us have said to each other how thankful we are that we DID it!  LOVED it!!

The recommendation has been made to every person I know who may be traveling to Asia to get in touch with Asia PioneerS to help them with planning their trip.  This trip is like no other I’ve ever taken before, and I’m sure such a trip could never be repeated in future trip that could even begin to compare with this one.  Strangely enough, Co-V issues worked in our favor…and the timing was spot on!  (GULP!)   We arrived in Asia before things had festered up all over the world like they did in the weeks we were IN Asia…and then, we got back to the US just in the ‘nick of time’ before all the stringent restrictions were put into place all over!    Who KNEW?!!!!

Just wanted to let you know what a great job you and everyone associated with you did….and how much we appreciated it all.

Thank-you, thank-you, THANK-YOU!!

Sincerely,

Ruth Achterhoff-Aust…on behalf of both myself, and Mary Young.

We are three friends who booked a private 26-day tour of Vietnam, Laos and Cambodia with Asia Pioneer and had an amazing time. Our travel agent, Sally, was not only a great professional, but also an amazing person, personable, sweet and eager to do anything possible to turn our trip into a unique travel experience. She was in daily contact with us, making sure that everything would be perfect for us and she was available 24/7. Everything was beyond our expectations: hotels, activities, guides, transportation, meals, etc. The itinerary itself was set to meet our needs as historians, combining visits to archaeological sites and museums, with leisure activities and cultural events.

There are no words strong enough to recommend Asia Pioneer and, especially, Sally. Special thanks to Cong, our guide in Hoi An, Lao, our guide in Sapa, Mon, our guide in Vientiane and Vuthi, our guide in Siem Reap. We learned so many things from these amazing, always smiling, intelligent people, not only about the history of their countries, but also about their culture and modern life in Vietnam, Laos and Cambodia. Overall, we feel like we booked a tour and in the end, we got ourselves one-in-a-lifetime- experience.

Link: https://www.tripadvisor.com/ShowUserReviews-g293924-d2211874-r751280292-Indochina_Pioneer-Hanoi.html

We had a tour in March 2020 which was provided by Ryan Mac. He was very helpful in creating a tour according to our interests and wishes. Hung, our tour guide, was excellent he told us a lot of information about Vietnam, cultural and historical wise. During the tour he also changed plans in consolation with us. Unfortunately, the Corona Virus had made us changed several destinations we have planned to go to.

But he always had an alternative option for us so that we continued our trip but with another great alternative.

All and all we were in very good hands. We can only recommend Ryan, Hung and Asia Pioneer. We will definitely book a tour by Asia Pioneer on our next trip in Vietnam. Many thanks!

Link: https://www.tripadvisor.com/ShowUserReviews-g293924-d2211874-r750970656-Indochina_Pioneer-Hanoi.html

An amazing adventure. Mr. Ryan Mac assisted with customizing the UNESCO World Heritage Sites tour for our needs. We weren’t interested in certain tours listed on their brochure, and he suggested different activities for us. 3 different countries, 6 different guides – Soukon in Siem Reap; Oun in Luang Prabang; Vito in Hanoi; Huong in Nha Phong; Trang in Hue/Hoi An; and Kim Sa in Ho Chi Minh City – all different personalities, all professional, knowledgeable, helpful, and friendly. Even though there were a lot of sites to see, activities to do – traveling with an elderly mother, they showed patience and understanding, taking care to assist my mom with large, uneven steps, stairs, and other obstacles that would hinder most mobility-challenged individuals. Our drivers took care to keep us safe on the road as we traveled to and fro, maneuvering through the traffic to get us to our destinations. This was a stress-free, relaxing vacation!. I highly recommend Asia Pioneer, as well as Mr. Ryan Mac!!!

Link: https://www.tripadvisor.com/ShowUserReviews-g293924-d2211874-r750800824-Indochina_Pioneer-Hanoi.html

Kata worked with us to create a tour that went where we wanted to go. We started planning with one of their itineraries, and then asked for a lot of changes to make it own our tour. Kata accommodated every request without a problem. All of the guides were good, some were excellent (Trang in Dalat, Cong in Hue/Hoi An, Vito in Hanoi). The hotels and private cars were all very good. The restaurants they include in the tour are usually higher-end restaurants that make Vietnamese food for tourists. If we were to do it over, we would ask them to take us to more restaurants where Vietnamese people eat, and I’m sure they would have no problem doing that. I have no hesitation in recommending Asia Pioneer.

Link: https://www.tripadvisor.com/ShowUserReviews-g293924-d2211874-r750778160-Indochina_Pioneer-Hanoi.html

Booked a 15 tour of Cambodia & Vietnam with these guys. And what a tour it was.
On arrival, they were there at the airport to greet us. And for the following 15 days, the looked after us wonderfully. Every day they were at our hotel with guide and driver in great air con, cars with cold water bottles. We used 5 different guides in various city’s
And each one was great. Well dressed, great local knowledge and very helpful. All on time and happy to change things to suit us. They booked all our hotels and internal flights and paid for all entrances to temples boat trips etc.
They brought us to the airports and helped with check-ins. Nothing was a problem.
I can honestly say it the best tour company we have used in 35 years traveling.
A special thanks to Phuong Nguyen who organised the entire trip for us she was amazing. I changed my mind lots of times and she just adjusted things to suit us.
She even called our hotel in Hanoi to check on us.
What an asset for her company.
Asia Pioneer is a great company. I would strongly recommend them. 5 stars.

Link: https://www.tripadvisor.com/ShowUserReviews-g293924-d2211874-r750341113-Indochina_Pioneer-Hanoi.html