Asia Pioneer Travel is rated
4.98/5
Based on 2302 unedited independent user reviews since 2009 (all sources)Testimonials
Reviews on Our Service
“To create unique, personalized Asia holidays” is Asia Pioneerâs promise to our dear customers, and we strive to exceed their expectations. Thus, it is our honor to hear about their unforgettable journeys in Vietnam, Laos, Cambodia, Thailand and beyond. Read the testimonials from our customers about their experiences with Asia Pioneer, including the ratings and comments on attractions, guides, activities, hotels, and food.
 
Real unedited independent customer reviews for Asia Pioneer Travel and tours referral service.
Fantastic 13-Day Vacation
We can’t say enough good things about Lam and travel company. Our trip was seamless. From the drivers, to the tour guides, to the tours, to the nightly accommodations, Lam and his company listened to our desires and went above and beyond.
We truly enjoyed spending 1-1 time with the tour guides and learning about each location; they were kind and intelligent people who engaged us in insightful conversation and who immersed us within the cultures of each city. We also enjoyed the flexibility they offered.
Truly, I can’t think of one thing we would do differently. Everything was thoughtfully planned out, and if last minute changes need to be made due to unforeseen circumstances, (i.e., delayed flight, etc.), the guides easily made that change. There was no worry or stress on our end. It was wonderful!
A trip of a lifetime.
Lizzie at Asia Pioneer created the best experience for us. She took the time to understand what we wanted and planned the most amazing trip we could have ever imagined. Even when we wanted to change a hotel reservation the day we were staying there, her and her team were quick to accommodate us. I would highly recommend. We were a group of 5 that travelled for 39 days through Thailand, Vietnam and Cambodia
Outstanding tour from Asia Pioneer Travel
Asia Pioneer Travel created a wonderful and memorable vacation for my husband and me in January 2023. Lizzie Pham, our tour manager, was especially fantastic, being very accessible, accommodating our needs, and designing a lovely and luxurious tour. We visited Siem Reap, Cambodia; Hanoi, Halong Bay, Hue, Hoi An, HCM City, and Can Tho in Vietnam; and Bangkok, Thailand. In each location, a tour guide and driver met us at the airport and escorted us on excursions in the area before putting us on a plane to the next destination. We had 5-star hotels in nearly every city we visited, excellent guides, and wonderful sites to visit. It was a private tour just for the 2 of us, and so worth it. We did upgrade to business class on the intra-tour air travel that was included in the trip price. I would recommend doing that if your budget allows, as check-in, going through security, and boarding were far easier, not to mention more comfortable seats.
The logistics of getting from one place to another, getting tickets to the various excursion sites, having English speaking guides would be a nightmare to try to plan independently. Asia Pioneer Travel proved to be excellent in handling all the logistics and everything went like clockwork. Not even a single flight was delayed! I heartily recommend the travel company and Lizzie Pham.
Many sights of Thailand
Asia Pioneer travel expert, Lam Duong, put together an incredibly interesting and fun trip for our family! Every location, Bangkok, Chiang Mai and Phuket, had many great things to do, so there are too many things to list out. We enjoyed the culture, history, every day life and beauty of Thailand.
Great customer service and experience
What a great world class customer service team. We stayed in amazing boutique hotels, and were able to have real experiences that will stay with the kids for a lifetime. Their rebranding was ham fisted, but best customer service for travel.
Fabulous tour by Asia Pioneer Travel
Our trip to northern Vietnam was so much fun! Mr. Lam and his employees took excellent care of our family of 5 and did everything we asked for and more! It was totally customized to meet our desires and needs. We were parents, 13 yr.old boy, and grandparents in mid 70âs traveling and loving our adventure. The hotel Allure was very clean, comfortable and extremely helpful in Old Town HaNoi with a good breakfast for Western and Asian tastes. In Sapa we stayed at the Aria Hotel which was very modern, great view, and excellent breakfast made to order or buffet! It was delicious! Great bonus: We were able to have laundry overnight very reasonably in Sapa.
Our top notch guides and drivers HaNoi Tony,and Sapa Bob up in Sapa Valley were knowledgeable, spoke excellent English, and took great care of us while listening to our desires. The restaurants arranged had a wide variety of tasty local dishes that were mild and you could spice up if you wished.
Overall, we would not hesitate to use Asia Pioneer Travel again and recommend them to everyone!
Important, if you travel through Korea to get to Vietnam, you must get a KETA pass for smooth travel. Donât leave home without it!
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