Testimonials

We arranged for a one day tour of Hanoi with Indochina in early April for six people. The van picked us up from our ship docked in Halong Bay, drove us to Hanoi, stopping for shopping on the way. Were only able to spend a few hours in the city. They did a great job of showing the highlights of the city. Lam was extremely efficient arranging the tour, always quick to respond to emails and as a result there were no glitches. They were able to make the best use of our short period of time in Hanoi. The guide was very knowledgeable and personable. We had a great day.

We spent 10 days in Vietnam (5 in Hanoi, 5 in Ho Chi Minh City) and had originally intended to book all of our tours through the hotel tour desk. However, upon arriving in Hanoi, we realized that we planned our trip over Reunification Weekend, and all of the hotel’s options for Ha Long Bay tours were booked. We scrambled a bit, found Asia Pioneer here on TripAdvisor, and shot off an email hoping for some help. Lam responded quickly and put us at ease: prompt, professional communication, full-service tour handling… he even had an associate meet us at the pick-up location to ensure that we found and boarded our transfer bus. They found the last available room on a luxury junk and basically saved our trip to Hanoi. We were so happy with the service and tour that we walked right past the hotel tour desk in Ho Chi Minh City and booked three more tours with Lam (a city tour, a Cu Chi tunnels tour, and a Mekong Delta tour). We received excellent recommendations, fantastic service, and I was completely comfortable knowing that Lam was just a phone call or text away if I had any problems. I can’t recommend them enough… you won’t be disappointed!

We just spent 4 days in Cambodia and two weeks in Vietnam, and worked closely with Quyen at Asia Pioneer to arrange an amazing itinerary, which they executed flawlessly. Quyen’s flexibility, personality and value persuaded us to work with Asia Pioneer over the other companies we were considering. We made a wonderful choice. You can see all the details at http://maketrax.blogspot.com
The itinerary was busy, but outstanding and manageable: Siem Reap, Phnom Penh, Mekong Delta, HCMC, Hoi An, Hanoi, SaPa, Halong Bay. Our facilities were great, and we generally knew exactly what to expect with no surprises (or should have if we had paid attention to all of Quyen’s e-mails). With the exception of Phnom Penh, our guides were remarkably good: from Ly in Angkor, to Thoa in southern Vietnam, to Thuong in Hoi An, and Phillip in the north. The drivers and vehicles were perfect, and everywhere we went people were waiting for us as expected. The restaurant selections were consistently good, though the volumes of food likely added a few pounds to our family. Asia Pioneer was incredibly flexible with making adjustments to the precise itinerary, as we arrived in places, surveyed the situation, understood more clearly what was planned, and flexed based on the circumstances. We were the focus of every guide and every driver, and Quyen was available through the entire trip by phone to work through any issues. And any question or concern that did arise, and any changes to the itinerary that entailed additional costs, were handled efficiently and fairly.
Quyen and his wife and son came to Hanoi Lucky Hotel to meet us, and it was a pleasure to meet him and his family in person. His son is cute and shy, and was very happy to play with the gift that we brought him of presidential cars and airplanes. He and his wife are as warm in person as Quyen has been on the phone.
The service, the quality, and the content of this trip has been outstanding, and we are very grateful to Quyen and Asia Pioneer and all of the guides for making it so. We have traveled to many parts of the world, and the tour planning, assistance, execution and value does not get any better than this.

We did a land tour in China and needed to rejoin our ship in Phu My Vietnam. We asked Asia Pioneer CO., LTD to pick us up at the Saigon airport at 12:30 am take us to a hotel and then the next day give us a tour of Saigon and take us to our ship. They put the program together and everything worked fine. We travel a lot in foreign counties and Lam of this company is one of the most responsive agents I have dealt with.

We were late looking to book on a cruise to Halong Bay, This was no problem to them, Lam just solved it all and kept in touch personally, we found them terrific people who made all arrangements at very short notice. Delivered paperwork to our hotel personally and ensured the bus arrived to pick us up on time. The vessel they booked us on ” Callipso” proved to be a great experience, attentive onboard staff, comfortable accomodation and more than we could eat cuisine.
We can honestly say the personal touches provided by this Asia Pioneer team made our trip a pleasure. we can recommend them without hesitation and would use their services again.

If you are looking for the perfect tour operator then Asia Pioneer is the one for you! From my first communication with Asia Pioneer via their website I knew I had found a company that had my best interests at heart. My Tour of Vietnam was tailor made for me, a female senior citizen traveling alone! Changing my itinery several times was NO problem for Mr. Lam, the Sales Manager, who even called me in Hawaii to make sure he knew exactly what I wanted to do and see in Vietnam. From day one in Vietnam everything went as planned. My drivers and english speaking tour guides always arrived on time. All of the Guides I had from Hanoi to Saigon were excellent, very easy to understand and VERY knowledgeable.
I have no hesitation in recommending Mr. Lam and Asia Pioneer for your trip to Vietnam. (They also do Cambodia and Laos). Just go to asiapioneertravel.com and fill out the enquiry form, I can assure you, you will be very impressed with their efficiency and communication leaving you with no doubt that you will be taken care of when you visit Vietnam.
Aloha!
Janet