Top quality experience!
Elly Do with Asia Pioneer was amazing in organizing a 9.5 week custom trip through SE Asia for us – intelligent, super-organized, efficient, and very clear in her communications. We did a LOT of our own research and sent her extensive lists of where we wanted to go what we wanted to see – she was very patient, going through the several revisions…it was concierge service! And from the moment we arrived in Bangkok to when we left Vietnam (with Laos and Cambodia in between), everything Asia Pioneer organized went like clockwork – pickups, accommodations, flights, tickets, guides and drivers…all perfect. The accommodations all matched closely with the guidance we had given Elly on quality, facilities etc.
Most of the guides spoke excellent English (for a couple in the hinterlands, it was passably OK). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics.
Then when one of us needed to be hospitalized, Elly jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final 1.5 weeks that we had to eliminate from the trip. You will not find a better tour operator!!