Outstanding!
Hi Lam…hope you don’t mind me contacting you directly. My wife Barb & I (Paul) have just arrived home after completing a great tour of Vietnam which was organised through your company Asia Pioneer Travel.
We want to tell you personally how impressed were were with the level of service that we received…it was amazing and the best that we have experienced anywhere. After we made initial contact with you, you handed us over to Chloe to arrange the trip which she did in very quick time and the amount of detail that she went to was fantastic. From the moment that we walked out of Hanoi airport on arrival to see our guide waiting, we knew that we were in for a great trip. The drivers & guides were fantastic and Chloe was in contact by email constantly making sure that everything was going to plan & that we were happy. At one stage we need to vary the itinerary by extending accommodation & changing air tickets and Chloe did that without any fuss or bother.
We also met some wonderful Vietnamese people along the way and Ive got to say that they are our kind of people, very generous & friendly.
Enough of my ramblings, thanks for a great visit to Vietnam, and a special thank you to Chloe for looking after us in such a terrific manner…she is a very special caring lady.
Kind regards & I hope that we have the opportunity to use Asia Pioneer Travel again….Paul & Barb Little from Newcastle Australia