Asia Pioneer was a very good travel agency. The trip was very reasonably priced, and Ms. Hien Pham, our Asia Pioneer Travel Consultant, was tremendously helpful with our itinerary and patient with our changing wishes.

I was extremely impressed with the guides we had at the various locations. They were very professional, always on time, and knowledgeable about everything and everywhere we went. (There was never a question that they were not able to answer for us–from the history of a site, to how crop rotation works in a given rural locale).

Also impressive were the drivers we had, and their ability to navigate the hectic city traffic, as well as get us to the distant rural locations.

I could not have been more pleased with every aspect of this trip and cannot compliment Indochina enough for making it happen that way.

I’ve taken two trips with Asia Pioneer so far. One to Vietnam and one to Thailand. I used to plan my own trips and book my own hotels until someone referred me to Indochina. They booked everything and it was the best feeling ever because they did all of the work and I could simply relax the whole time. I showed up at the airport and they had someone waiting and holding a sign with my name on it. I always wanted to do that. 🙂 I was amazed at how affordable it all was as well. They created a great itinerary to start and then we tweaked it very easy to make it perfect. They picked great hotels and restaurants. We are vegetarian and they had no problem getting us food. The guides were fantastic. Very friendly and professional. I can’t wait to use them again in the future because they are the best.

Just returned from a trip to Vietnam and Cambodia. Asia Pioneer consultant Kata Tran prepared our incredibly full and detailed three-week itinerary that included Hanoi, Sapa, Ninh Binh, Halong Bay, Siem Reap Cambodia, Ho Chi Minh City, Mekong Delta, Ci Chu tunnels, and Phu Quoc island. I was at first a little concerned that it was a bit more than my family of six could chew. And while the trip was ambitious and at times exhausting, I would not have done much, if anything, differently. Asia Pioneer and the three private guides — Tony for Hanoi, Sary for Siem Reap, and Dat for Saigon — truly made the trip a once in a lifetime experience. The guides and drivers were always ready at the appointed time and took us to places I never would have considered had we not used guides. They were unbelievably knowledgeable about Vietnamese history and culture, spoke excellent English, were incredibly patient, and were just great people to talk to. The hotels were all excellent, and the vans very roomy and comfortable.

For a trip of this length, I expect that at some point, something will go wrong. That was not the case. As just one example of the amazing service we received, on one occasion, we arrived at our hotel at 11:00 pm. The front desk said that our breakfast was not included which I did not believe to be the case. I emailed Kata at 11:30 pm to let here know of this relatively minor misunderstanding. She responded to my email at 12:10 a.m. to let me know she had already spoken with the front desk and straightened everything out. On our last day, we had an early morning flight and had to leave the hotel at 5:30 am. Anticipating that we would not have time to eat, Kata had the hotel prepare box breakfasts for the trip. Truly exceptional. Now having done the trip, I would not ever do it again without using Asia Pioneer as my guide.

We began our holiday in Cambodia with flights and a hotel to visit the temples near Angkor Wat. After a one-week stay in Siem Reap, Asia Pioneer’s tour guide and driver picked us up by to drive cross-country to Phnom Penh to begin a longer tour of Vietnam from Ho Chi Minh city to Hanoi with visits to many areas along the way. To assist us with our planning, Asia Pioneer proposed a detailed itinerary designed to meet our route, schedule and several requests.

The latter outstanding tour company organized all of our transport, accommodation, and tours to a wide variety of museums, artisans, artisan manufacturers, temples and pagodas, and of urban and rural life in the cities and towns. Daily each tour guide and driver met our group of four always on time with cold bottled water, a full schedule of the day’s tour and occasionally lunch on the way. During the tour, we had three air flights and guides changed when we flew to new cities. These guides easily spoke in English about the history, environment and many interesting features of their locales. At the end of our tour, we all agreed that we had learned a lot about these countries while being very conveniently transported from one site to the next.

We did think the tour could be improved by increasing the quality of our boutique hotels to four- or five-star hotels, even though this would increase the cost. They could, for example, offer three levels of accommodation possibly designated as “good, better, best” respectively. We believe a higher level of accommodation would have made our ‘full touring” schedule more relaxing and enjoyable.

Nevertheless, our superbly arranged tour of a large variety of interesting tour sites easily accessed by the assistance of able guides, and drivers always arriving on time, ready to discuss many aspects of their countries made this moderate cost visit extremely attractive to us. We felt fortunate that this company selected sites we would have selected ourselves had we knowledge of them, organized appropriate transport and accommodation near large city centers to travel conveniently from one site to the next while allowing some free time most evenings to interact with city life. We also had all the opportunities we wished to take many photographs during our trip.

Booked a 10-day tour of Thailand and Cambodia and have to say it’s a great tour. The tour guides are knowledgeable and friendly. Enjoyed the food tour in Bangkok (thanks to Meng) and the Elephant Rescue Park. Angkor Thom and Angkor Wat in Siem Reap are must-see! The one thing that brought down the rating was the hotel. Our hotel room in Chiangmai leaked when it rained, and the hotel in Siem Reap is just not well maintained. The bathtub is cracked and the doors are not aligned properly. You can still see outside when the room door is locked! Aside from this issue, everything else was great.

From initial contact, trip planning, booking, and over three months of communication, I emailed with Hien back and forth. She was so patient, kind, quick to respond, helpful, and an absolute joy to work with (even with my million emails!) I even got to meet her at Indochina’s office in Hanoi and felt like I was greeting an old friend 🙂

Once arriving at the first of four total airports for our 12-day trip, every single guide (Sunny in Hanoi and Ninh Binh, Tiger in Hoi An, Ms. Hoa in Saigon, and Sary in Siem Reap), not only met but absolutely exceeded our expectations! Professional, incredibly knowledgeable, friendly, and so comfortable to be around, my husband and I loved our tour guides and felt that they were the secret ingredient for our perfect vacation. On top of that, our drivers were also always courteous, kind, and absolutely incredible drivers. I can’t imagine being a driver in Vietnam, but ours were among the very best!

In a part of the world with developing infrastructure, tourist resources, and transportation options, having a private driver and guide saved us time and gave us peace of mind. From start to finish, Asia Pioneer was a joy to work with and I can’t recommend the company enough. Go on and book with them already!

We loved our 2-week tour to Vietnam with Asia Pioneer. We are family of 6 with 4 kids 8 and under and the convenience and professionalism with this company are worthwhile! These guides were great, the hotels were wonderful, and the tour itinerary fit the needs for our tastes. Nhung worked with us until everything was perfect and her responses were detailed and quick.

We have used Asia Pioneer 2x for our travels to Southeast Asia. We have been so happy with our decision to use them to help plan our trips.

We even lost the phone on the trip and the company has been more than helpful with the documentation we need for the insurance company. We have been grateful for their assistance.

We are looking forward to using them for future trips to the region. We highly recommend Asia Pioneer to book your next vacation.