The reviews were right. Asia Pioneer will help you have the very best experience in Vietnam. It provides the most excellent service we have ever had in our extensive travels, from start to finish.

In 2013 we travelled for the first time with Asia Pioneer and Ms Kata Tran organized our Vietnam/Cambodia Trip. Everything was planed perfectly, inquiries answered promptly and the price competitive. No wonder that we decided to do further trips with the company in that region. So, in 2014 we travelled to Laos and Myanmar.

2015 we had the chance to travel for a longer period of time and asked Kata again to organize our trip, but this time for THREE months! The trip showed us parts of Cambodia and Vietnam, we had not seen before and the North of Thailand.
There is always something special in our itinerary recommended by Kata (we love to do cooking-classes in every country we visit and local restaurants), she knows how to combine our ideas / wishes with her recommendations and we never regretted following her advice.

Most of the guides and drivers are simply great as well as always on time, well knowledgeable and willing to adopt the itinerary within their possibilities if we come up with some extra wishes or different plans. The hotels chosen by Kata are for the most part according to our expectations (at some places the options are limited though). In the rare case that something is not perfect, Kata was always there to support, to arrange chances or to reorganize. Thanks for that! We appreciate this very much.

We just came back from another 86 days trip and Kata was again in charge of organizing Thailand (South and East) and Myanmar for us.

Myanmar:
If there is a chance we recommend to book Ballooning over Bagan – it was so wonderful and worth the money. The cooking-class at Inle Lake (Htoo) and “shopping” at the local market before cooking was another highlight as well as our lunch at a local Mon House in Mawlamyine and our stay at The Hpa An Lodge.
We had again a great time especially in Myanmar with extremely helpful and careful guides. Even it might not being “fair” I would like to highlight three guides: Ms Moh Moh in Mandalay, Ms. Ma Kyawk Aye Than in Mrauk U and Mr Aung Myin in Yangon. Ask for them if you are travelling to Myanmar.

Thailand: we loved the Monte Guesthouse in Pak Chong, and had great fun in Ku Ka Sing where we prepared our lunch with locals, had our own photographer and musician with us all the time, were greeted by the person in charge of Tourism and leaded through the ruins of Ku Ka Sing Historical Park by three pupils and their teacher. Our Thailand Trip ended with a stay at Si-Ri-La Farm (a dented camp with limited electricity) where we enjoyed such warm hospitality.

Is there any bigger compliment for Asia Pioneer and Ms Kata Tran than our repeated booking with them?

I was only spending a short amount of time in Hanoi before continuing on to Burma so I wanted to make the most of it. I decided to use the services of Asia Pioneer again, since my previous experiences with them were nothing short of PERFECT!
As before, they gave me outstanding personal service, booked exactly what I wanted and everything went as planned. Thanks Asia Pioneer! I know I can always rely on your excellent professional company!

My husband and I with another couple traveled for 25 days in Thailand and Vietnam. Mr. Lam did an excellent job customizing a tour based on our interest. The guides and drivers provided were excellent making the trip stress free. We enjoyed the guides personal stories about life in their countries. We couldn’t of asked for a better trip. Thank you Mr. Lam!

After reviewing others agents we settled on this company mainly because lam Duong the director was so helpful and his service continued from day 1 until our tour was over. He actually picked up the phone from Vietnam & called me after my initial internet enquiry to discuss my needs personally. The your was well organized & the Hotels first class. would not hesitate to recommend this company to anyone travelling to Cambodia or Vietnam.

He met us for lunch in Hanoi and was areal pleasure to be with such a professional person.

We just returned from an 18 day trip to Southeast Asia. Ruby helped us plan a great trip and other than an initial mix-up with our hotel upon arrival everything else went as planned. We cannot thank our guides and drivers enough. They are the ones who made the trip! Always on time. Always professional. Sharing their personal stories and the history of the countries: Toan in Saigon, Viet in Hanoi, Sangnam in Siem Reap, Nam in Hue and Hoi An and Wat in Lang Prabang – thank you! We loved every moment of our trip and hope to return someday!

We used Asia Pioneer during our recent trip to Vietnam based on the positive feedback the company was receiving on Tripadvisor. I was interested in engaging a local tour provider in Vietnam rather than in Australia because I figured they would have all the local knowledge. The booking process was very simple through their website – tell them what you want to see, what your interests are, what your budget range is where and when you arrive and depart – and they tailor a plan for your consideration. They encourage you to check out their recommendations by checking others experiences through tripadvisor and then revert to them with any changes. A couple of iterations of this and its all done.
Lam Duong was our consultant and he emailed and phoned us in the lead up to the tour. We met with him for lunch in Hanoi and he made contact at the end of our tour to make sure everything went well. He was available 24/7 during our tour and they provide a mobile phone with sim card during your tour to make access easier. We had to contact Lam only once during the tour as my wife left her handbag on board an internal flight and we did not realize until after the plane had turned around and gone back. Lam very promptly dealt with this through his agent and the handbag was returned the next day – completely intact with credit cards and cash. This is a significant benefit of dealing with a local agent – they take away those anxious moments.

All in all, this was an excellent trip. The accommodation was of a very good standard – well beyond what we expected in our budget, the arrangements and tour guides worked perfectly and there were no nasty surprises. I certainly recommend Asia Pioneer without hesitation. Its a great way to see Vietnam from a Vietnamese perspective.