I was only spending a short amount of time in Hanoi before continuing on to Burma so I wanted to make the most of it. I decided to use the services of Asia Pioneer again, since my previous experiences with them were nothing short of PERFECT!
As before, they gave me outstanding personal service, booked exactly what I wanted and everything went as planned. Thanks Asia Pioneer! I know I can always rely on your excellent professional company!

My husband and I with another couple traveled for 25 days in Thailand and Vietnam. Mr. Lam did an excellent job customizing a tour based on our interest. The guides and drivers provided were excellent making the trip stress free. We enjoyed the guides personal stories about life in their countries. We couldn’t of asked for a better trip. Thank you Mr. Lam!

After reviewing others agents we settled on this company mainly because lam Duong the director was so helpful and his service continued from day 1 until our tour was over. He actually picked up the phone from Vietnam & called me after my initial internet enquiry to discuss my needs personally. The your was well organized & the Hotels first class. would not hesitate to recommend this company to anyone travelling to Cambodia or Vietnam.

He met us for lunch in Hanoi and was areal pleasure to be with such a professional person.

We just returned from an 18 day trip to Southeast Asia. Ruby helped us plan a great trip and other than an initial mix-up with our hotel upon arrival everything else went as planned. We cannot thank our guides and drivers enough. They are the ones who made the trip! Always on time. Always professional. Sharing their personal stories and the history of the countries: Toan in Saigon, Viet in Hanoi, Sangnam in Siem Reap, Nam in Hue and Hoi An and Wat in Lang Prabang – thank you! We loved every moment of our trip and hope to return someday!

We used Asia Pioneer during our recent trip to Vietnam based on the positive feedback the company was receiving on Tripadvisor. I was interested in engaging a local tour provider in Vietnam rather than in Australia because I figured they would have all the local knowledge. The booking process was very simple through their website – tell them what you want to see, what your interests are, what your budget range is where and when you arrive and depart – and they tailor a plan for your consideration. They encourage you to check out their recommendations by checking others experiences through tripadvisor and then revert to them with any changes. A couple of iterations of this and its all done.
Lam Duong was our consultant and he emailed and phoned us in the lead up to the tour. We met with him for lunch in Hanoi and he made contact at the end of our tour to make sure everything went well. He was available 24/7 during our tour and they provide a mobile phone with sim card during your tour to make access easier. We had to contact Lam only once during the tour as my wife left her handbag on board an internal flight and we did not realize until after the plane had turned around and gone back. Lam very promptly dealt with this through his agent and the handbag was returned the next day – completely intact with credit cards and cash. This is a significant benefit of dealing with a local agent – they take away those anxious moments.

All in all, this was an excellent trip. The accommodation was of a very good standard – well beyond what we expected in our budget, the arrangements and tour guides worked perfectly and there were no nasty surprises. I certainly recommend Asia Pioneer without hesitation. Its a great way to see Vietnam from a Vietnamese perspective.

We organized a 14 day trip of Vietnam thru Asia Pioneer. We were 3 couples, one with a 10 yr old son, our interests were varied as our physical abilities. We were all eager to travel to Vietnam but with some hesitation since it still is an unknown. None of us spoke the language and we were unfamiliar with the customs. One of our concerns was traveling thru the country smoothly without wasting valuable time and energy. I contacted Asia Pioneer about a year before our trip and briefly told them what we hoped to do and see. Lam, our travel agent helped us to plan a 14 day trip thru Vietnam. We visited HCMC, Mekong Delta, DANANG, Hoi An, Hue, Hanoi, Sapa, Halong Bay. It was an amazing trip. We went thru several trip itineraries before we came up with one that fit our needs. Thru this Lam was wonderful with all of our requests and changes. Our travel thru the country was smooth and easy. We were given city/area guides who picked us up from airports or train stations and we traveled in a private van when possible. Asia Pioneer also booked reservations for our hotels, internal air flights, overnight train trips to Sapa, along with a 2 night cruise on Halong Bay. The hotels that we stayed at were all 4/5*- we were very pleased. Our trip also included many side trips such as Cu Chi Tunnels, Excursion to Mekong Delta, HCMC tour, tour of Hue, Hanoi, Sapa Villages, Halong Bay. The trip included a good mix of history and culture, and our city guides were wonderful. Our travel thru the country was easy and enjoyable. Sapa was one of our favorite areas and well worth the energy to get there. Halong Bay was lovely but the weather was unfavorable when we were there. Wished we had more time in Hoi An. Beautiful beaches in Danang, loved the old city of Hanoi. We all have lovely memories of our trip and always felt very safe where ever we went. Everyone was hospitable and charming – had the pleasure of meeting Lam while we were in Hanoi. Would definitely recommend Asia Pioneer. Lam was helpful and easy to work with.

The trip was planned at quite short notice, and having had some recent overseas trips which had required a lot of planning, I was ‘planning weary’! So, for the first time, we chose to book the entire two weeks in Vietnam through Asia Pioneer. What I loved about it: It took all the pressure off me, I didn’t have to think about anything. We were able to see more, because the driver took us straight to our destination and was waiting outside, air conditioner running, to pick us up and take us to the next place. We got a little taste of the north, centre and south of Vietnam and excellent food everyday! We also got to learn a bit more about the culture than we would have normally. I thought everything was just perfect – except the rain (but I don’t suppose I can hold them responsible for that!)