My wife and I wanted to go on a one month vacation to Cambodia and Vietnam on a personalized private tour to celebrate our 45th wedding anniversary. Among other agencies, we found Asia Pioneer on Trip Advisor. After contacting several of them, Mr. Lam, of I.P., stood out from the rest. Over four months and multiple iterations, he proved to be a great organizer and arranger. He was always patient, helpful, and willing to be accommodating. In the end, he planned an incredible tour, which greatly satisfied our love of history and nature. In addition, he never failed to keep in mind the fact that my wife had some mobility issues, which limited some of our ability to fulfill our natural curiosities.

At the start of the trip, we arrived in HCMC one day early. At our request, Mr. Lam moved up the whole itinerary by one day. All the arrangements for boats, guides, and hotels were changed without a single error or grumble.

Mr. Lam was there for us throughout the whole trip. He provided us with a local cell phone on the first day. Any time we had a concern or wanted to make an addition or change, all we had to do was call, and he always responded promptly. Once during a taxi ride in Hanoi, the taxi driver couldn’t find our destination. We called Mr. Lam, and he quickly directed the taxi driver to our museum. Another time, after leaving a well loved piece of clothing in a hotel room in Cambodia, Mr. Lam was able to surprise us by handing us this piece of clothing in HCMC, just before leaving Vietnam.

We met Mr. Lam personally twice while in Hanoi, and he was as gracious and charming in person as by email or on the phone. His English is outstanding and clear. All in all, I would have to say that our one month trip to Cambodia and Vietnam was exceptional in every way. And there is no doubt that this is due to the outstanding planning, seamless transfers, and mostly terrific guides provided to us by Asia Pioneer.

Asia Pioneer was recommended to me by my brother who had used them on a previous trip to VN. Normally, I like to organise my own itinerary but if my brother was happy with them then I knew I would too.

From the moment, I contacted IP I received excellent service. Kata did an excellent job in terms of an itinerary at fantastic prices. Making changes to the itinerary was no problem and it was very much a personalised itinerary for me as I was travelling alone. My guide for the few days in Hanoi and Halong was Mr. Tam and he was excellent, so obliging, so knowledgeable, so accommodating, excellent English and a nice guy to travel around with.

My trip involved travelling around for a month to VN, Australia and Malaysia but for me the highlight of the entire month was a 2 day overnight cruise in Halong Bay. It was indescribable, beautiful at night, mystic in the morning and heaven on earth during a sunny December day. It also helped that IP organised a free upgrade to a real luxury suite on board a cruise ship that was just commissioned a few days previously, so, all in all a wonderful experience.

Unquestionably, I would recommend Asia Pioneer to anyone visiting VN whether it be to the North, South or Central, they have great experience, great guides and they are amazingly good value.

Ho avuto la possibilità di viaggiare in Vietnam con un servizio organizzato da Asia Pioneer, è davvero una agenzia eccellente, con alta qualità di servizi e professionalità. Non c’è stato nessun contrattempo e tutto quanto previsto è stato assolutamente rispettato. Pertanto consiglio questo tour operator

We could not be happier with Asia Pioneer. We love to travel and I usually spend months and months planning our perfect trip on our own. However, this time a friend recommended Asia Pioneer to me. I was skeptical since most travel agencies are far more expensive than if I were to plan it myself. I priced everything out so that I wouldn’t be bamboozled. To my surprise, they fit perfectly within our budget and were incredibly affordable. Their customer service is top notch.

We are currently living in Japan and the company is based in Vietnam. The customer service is top notch. Our agent called us multiple times, emailed us almost daily, and met us for lunch in Hanoi to make sure we were enjoying our trip. There are no words to explain how awesome the experience was.

We first went to Thailand, then to Laos, then to Vietnam, then on to Cambodia. There was someone to meet us at every airport. Everyone spoke perfect English. We had daily guided tours, in English. They took us to eat every day so that we could taste the cuisine, but within a safe environment. I was very concerned with safety and sanitation since I was pregnant. There was one night we had issues with our hotel and our agent took care of it immediately. Wonderful! wonderful! wonderful! I can’t say enough good things.

Book with this company. You won’t be sorry!

I have travelled extensively all over the world- making my own arrangements or using a tour company but this amazing tour of Vietnam that was organised exclusively for us by Kata was the best I have ever done. We started in Hanoi, did a 2 night cruise in Halong Bay, then spent time in Central Vietnam and ended up in Saigon. It was 14 days of an extremely well organised fun trip. The hotels we stayed in were first class – especially the Sun Spa resort in Dong Hoi and every excursion we did was fabulous. Kata even came and met us at our hotel in Hanoi and gave us a mobile phone to use whilst in Vietnam,. We had 4 different guides and drivers and they were all excellent.
It was so inexpensive that I came home with spending money ( first that has ever happened to me). Most of the food was supplied and again it was first class and we had most afternoons to ourselves as this was a tour just for the two of us so it was really relaxing. I have come home with a real appreciation of the Vietnamese culture and am attempting to cook Vietnamese food – we had a great cooking class in Hoi An.

There were so many highlights – Ha Long Bay cruise, rickshaw ride in Hanoi, the visit to the Buddhist Pagoda with the nuns who prepared lunch for us and the Chi Chi tunnels and the War Remnants Museum in Saigon and thats leaving out all the other amazing things we did.

We loved it so much that we are going back to Vietnam next year and of course will be using Asia Pioneer.

I would advise you to take running shoes/sneakers/ sandshoes ( depends on what you call them) as there are walks into caves where the ground can be slippery.

My advice – go to Vietnam and use Asia Pioneer – simply the best.

Asia Pioneer organised a two week trip to Vietnam for us. Our tour started in Hanoi, then we visited Sapa, Halong Bay, Hue, Hoi An and Ho Chi Minh City. We visited so many wonderful places but my personal favourite was Sapa – the mountain views were breath-taking.

Our consultant Lam was very responsive from our first contact, replying to our emails promptly, and he kindly met us for lunch in Hanoi to make sure we were enjoying our trip. We also called Lam during our trip as we had a minor query about one of our transfers, but Lam quickly reassured us that everything was in hand.

Everything ran very smoothly – a guide and a driver met us at every destination. The drivers were all very good – we always felt safe. The tour guides were excellent – all spoke great English and were really friendly. Most of all, they all had excellent local knowledge and they gave us a real insight into the history and culture of Vietnam.

Thanks Lam and our fantastic guides Tony, Thuy, Bao and Lan for making our trip so special and memorable.

We were in a tour in Hanoi, our tour guide´s name is Tam. He really made this experience so awesome.
Everything was so perfect ad he was so kind and sweet.
If you have the opportunity ask the agency to have him as a tour guide. I really recomend it.