Absolutely worth every cent. We had a dedicated travel agent from day one (Chloe) who worked with me, allowing me to pick and choose different items across multiple itineraries on their website. In the end, we wound up with a completely customized, private tour for myself and my husband for 12 days in Vietnam. Our tour guides and drivers were all professional, friendly, and very knowledgeable. At one point, my husband got sick and our guide took us to the pharmacy to help get medicine, while Chloe rebooked that day’s activities and found us an amazing hotel to stay in for the evening. Incredibly responsive from planning through getting home after the trip. We are using them again for a trip to Laos in 2024. Highly, highly recommend!