I have always been reluctant to engage the services of a travel agent to organise my trips. I have travelled all over Europe more than once with no incidents. However Vietnam and Cambodia presented a language an cultural barriers, and somehow hesitantly decided to let Asia Pioneer to arrange my trip.
Everything, and I mean everything, was exactly as advertised or better. All our guides (4 of them) have university degrees and their English was pretty good. They are very knowledgeable and made every effort to make our stay as pleasant as possible. They were absolutely flexible and accommodated many last minute wishes with no hesitation. Punctuality was British and politeness and care Asian. I cannot think of a single suggestion to improve their services.
Our tour operator, Ms Kata Tran, was very efficient at addressing all our queries. She absolutely delivered what was promised in the brochure.
I will recommend, with no reservations, the services of this company to all my friends who are thinking of visiting these fantastic countries.