We had an amazing holiday, the guides chosen for us were all exceptional, very knowledgeable and interesting. The hotels were also very good, they were exceptionally clean with very comfortable beds, good showers and amenities, and lovely staff. The customer service we received from Asia Pioneer travel and in particular Annie Phung was amazing, she even came to meet us at our hotel in Hanoi, bringing gifts, which was so above and beyond what she needed to do. We would definitely recommend Asia Pioneer and Annie Phung to anyone interested in traveling to Vietnam and SE Asia.