We booked our Vietnam, Cambodia, Laos and Thailand trip in August 2016 for a January 2017 trip. Asia Pioneer arranged virtually everything for us and our friends (another couple from Western Canada) during the 28 day holiday. This was such any easy trip as they looked after us from start to finish. Booking all of our hotels, regional flights, private guides and drivers with our own private van, all entrance fees, numerous boat rail and bicycle trips, and the majority of our meals (you will not lose weight on this trip, as they feed you very well).
Kata Tran was our main contact at Asia Pioneer and she looked after all of our questions promptly and even helped getting the work done for the Vietnam visa letter (Cambodia and Laos visas can be obtained at the borders). My wife has nut and perfume allergies and Kata made sure all of the guides knew of the issues. The guides ensured restaurants knew for each meal and even removed air fresheners from our vans.
Our days were very well planned and all of guides and drivers were very friendly and courteous. We have traveled frequently through North America and Europe, this is by far the best trip we have taken – the itinerary was great and the freedom to change plans because of the private van is a very good option. I’m generally a glass half empty person – my cup is completely full with the experience Asia Pioneer planned for us.