My family of 5 went to Vietnam during December 2024/January 2025. It was a 7 day trip split between Hanoi and Hoi An. We worked with Lizzie as our representative and she was nothing short of amazing. We have small children (6,4, and 2). The trip she recommended accounted for our travel needs as a family with small ones. She was accommodating, professional, and timely in her communication. A highlight of the trip as we were in Vietnam was our tour guide in Hoi An, Patrick aka Phu. He had a great personality and our kids loved him. He was very knowledgeable and made the trip! I highly recommend this company. The peace of mind they provided across the logistics associated with visiting Vietnam was unreal. From hotels, transportation, to food everything was on point and of great quality!