I visited Vietnam in July 2016 and had an amazing time! The people (tour guides and locals), places and food were absolutely terrific. Ruby from Asia Pioneer was so helpful in planning my tour and sorting out little problems along the way…which made my experience so much better. I highly recommend Ruby from Asia Pioneer for anyone looking to visit Vietnam. Thanks again for everything Ruby!!! Bill

Our group of 4 just returned from our 3 week trip customized by Kata at Asia Pioneer. I’ve traveled with local tour companies for the past 10 years in lots of different countries and I can say without a doubt that this company has been the best one to work with. Kata helped answer any and all questions and worked with me to customize the perfect adventure trip for our group. All of our guides spoke great English and were a joy to spend time with. By the end of the 3 weeks we felt we had made some great new friends and we even met up with Kata in Hanoi who came bearing gifts of pringles and drinks 🙂 They were even able to accommodate our last minute request while we were traveling such as a water puppet show in Hanoi before our overnight train. Don’t hesitate to book with this company, you will not regret it. I’ve never had such personal service. We are looking forward to booking another trip with them in the future when we go to Laos and Cambodia.

I don’t usually book tours as I prefer to do my own thing but as I was going on a family holiday I decided it might be easier to have someone else organise for us. I was initially apprehensive as the deal seemed too good to be true & I was wary that it could be a scam. I asked lots of questions & I definitely didn’t make it an easy process for Lam, but he was very professional at all times & it turned out to be one of the best decisions I’ve made.

At every new location we had a new tour guide and personal driver. Our guides spoke terrific English & were more than happy to accommodate us, even when we made some last minute changes to the itinerary. Nothing was ever any problem for them. They took us to some non-touristy areas which was great as we got to see how the locals really live & they showed us the best places to take photos so we have some awesome holiday snaps.

My family & I had an amazing holiday & were really impressed with the level of service offered & the care given to us. A big thank you to Lam & his team, this is one holiday we will never forget.

My wife and I along with our adopted Vietnamese daughter recently completed 19 days of touring with the Asia Pioneer Co. Our trip went without a hitch thanks to the efforts of Mr. Lam Duong and our two guides Thai and Vuu. The guides made sure we made our schedule and they were both flexible in changing the schedule when needed. We traveled from Hanoi to Sapa to HaLong to Hue to DaNang without a problem. Our airport connections were on time and our baggage was always there when we needed it.

Both of our guides were knowledgeable and helpful, especially Vuu, who deserves special mention because he went out of his way to find the base where I was stationed in 1969. He also was instrumental in finding the convent and the orphanage from which I adopted my daughter in 1970. Our guides helped make the trip a once-in-a-lifetime experience.

When we visit Southeast Asia again we will most certainly use the services of Asia Pioneer.

Being in the tourism business myself, its difficult for anyone to keep us happy with their services, but Asia Pioneer nailed it right with their professional service, great customer service, reasonable pricing and giving us the best experience. Ruby has been very prompt in sending me replies before and after i finalized Vietnam, Cambodia & Laos for 16 days with 5 Star options. Carefully picked hotels which made our stay wonderful, Friendly guides speaking good English, Clean vehicles with water and wet wipes. A well planned itinerary, we did make a few changes and Ruby was kind enough to make changes and come up with suggestions. It was nice to see Ruby when she came to the hotel in Hanoi and see us. Thank you Ruby and the entire team of guides and office team of Asia Pioneer. Highly recommended & a trusted tour operator.

We traveled with Asia Pioneer this past summer (July-August 2016) for our honeymoon.It was a 30 day private tour through Myanmar, Thailand, Laos, and Vietnam.

Kata, our travel agent from Asia Pioneer, made our trip unforgettable. She was so easy to communicate with while we were initially planning the itinerary, and then was still so easy to communicate with during the trip.

If we wanted to change our itinerary for the day, or maybe stay the night in a slightly different location from where our hotel was located, Kata would respond to our emails within an hour and not stop working with us until we were completely happy.

As for the daily itineraries, you could tell that Kata had carefully hand-picked every single activity to our liking. We had let her know that we were foodies and she organized numerous cooking classes and market tours, as well as hand-picked fantastic restaurants for us to try in the different countries.

Every single day we had a driver and a tour guide pick us up with cold water and frozen towels, and it made the tours so easy and relaxing even though we were out and about all day in the heat. Every tour guide spoke fluent English and was extremely knowledgable about their country.

Kata also made sure to tell every single hotel that it was our honeymoon, and we were greeted with roses and balloons and cakes in many of the hotels during our trip. It was fantastic!!

Kata and Asia Pioneer made our honeymoon trip unforgettable and we could not have even imagined such a luxurious, relaxing, yet exciting and interesting month. As a side note, while we were in Hanoi, we got to meet Kata in person, as well as the whole crew at Asia Pioneer, and they took the time to sit down with us and hear our feedback, and even sang happy birthday to me (as that day was my birthday)!!! 🙂

We have already recommended Asia Pioneer to all of our family and friends because we firmly believe that there is no better travel agency than Asia Pioneer.

Kata, thank you again for a truly awesome honeymoon!!!

We have done quite a few bus tours before, but get a bit sick and tired of having to wait for 30 people as everyone travels at there own pace, so was looking for a private tour to accommodate our group of 4.
We booked a 17day Cambodia & Vietnam holiday through Mr Lam.
What an excellent choice… With many emails back and forth to get the itinerary just the way we wanted and a phone call from Mr Lam to confirm that is exactly what we wanted to do and to answer any further questions…
Highlights for me was having a romantic dinner in a cave (Dragon Pearl 1 junk boat) on Halong Bay. Thank you Mr Lam for recommending the 3 day 2 night cruise at the end of the tour for time to relax before heading home…
Highlights for my husband Steve Angkor Wat Temples at Siem Reap.
Mr Lam and his team of Tour Guides and Drivers are complete professionals and would not hesitate to recommend them to anyone…