Sally was so helpful setting this all up and taking care of us along the way. The tour guides were fantastic in both countries. Everything was taken care of for us and the accommodations were in great parts of town – especially Hanoi. I have already and will continue to recommend to friends.

My partner and I felt so safe and comfortable on our tour. The tour guide and driver were so accommodating. I had so much fun and I actually miss it so much. Will be using the same tour company on my next trip!

We needed a 2-week break after a freezing and miserable Melbourne winter and visit Asia – but not VN, Bali, etc. Laos was suggested by Helen at Indochina (found her in an ad) and we had 12 nights through the region in excellent hotels, with great guides. Nothing went wrong really – one minor glitch was fixed with a Whatsapp message. So good planning and great real-time support available.

I am visiting Vietnam in the first week of Jan 2020. I reached out to Asia Pioneer for help planning my trip. Though I did not eventually engage them due to my shortened vacation plan, Asia Pioneer was very helpful and professional in providing all the insights into the trip. Especially Ms. Phuong who has been very patient with all my questions. I even offered to pay them a token amount for all their help which Asia Pioneer politely denied. I wish to engage them in my next trip to Vietnam.

My visit to Thailand and Vietnam was a trip of a lifetime! Lizzie diligently worked with me to create a trip that included everything that I wanted to see and do—-learn about the country, culture and foods. Everything about the trip was perfect. Hotels, tours and most especially the tour guides! The tour guides were so knowledgeable and flexible and I feel so blessed to consider them my friends now. They really made the trip for me!

Lizzie Pham, I can’t sing your praises enough for your attention to detail! You and everyone I met along my adventure have a special place in my heart. You opened my eyes to amazing places and people. I can’t wait to explore more countries with you!

This is the second time we used Asia Pioneer. Earlier this year we used them for a great tour of Thailand and this time for another great tour in Vietnam. We are very lucky to of worked with Kata Tran, and she spent much time in helping us customize a tour based on the amount of time we wanted to spend in Vietnam. We really feel spoiled that we can arrange a private tour and customize the tour further throughout the tour. We have been so happy to have private tours as tours are the most efficient but we were always turned off by large tours and everyone following someone carrying a flag. With a private tour, we can call the shots as there will be a place that we want to spend more time and places we want to spend less time. The tour guides and driver coordinate perfectly so as we finish one place, our van would be waiting for us with the air condition on and cold water. I actually asked one of the tour guides that were subcontracted by Asia Pioneer and was very pleased when they said that really enjoyed working with Asia Pioneer because they can see that Asia Pioneer really wants the best for their customers and that to ensure that, they hire the best subcontractors and take care of them also so everyone is happy. I hope Asia Pioneer and Kata Tran prosper and grow larger and there are other places that we want to travel and would like to use Asia Pioneer again and again.

We have just returned from a 17-day excursion in Southern Vietnam, Bangkok and Chiang Mai. Kata Tran was EXCELLENT to deal with. She listened to what we wanted to do for our tour and she delivered! The guides and drivers were great. The guide’s knowledge of the sites and English was very good and the drivers were timely and caring. They always had a cold bottle of water and a cleansing towel ready for us when we returned from visiting a site. The whole tour unfolded on time and without a hitch. The highlight of our trip was visiting the Patara Elephant Park outside of Chaing Mai, Thailand, where we spent a full day with the elephants: learning about them and being taught how to communicate with them; feeding them; watering them; riding them in the jungle for 45 minutes; then bathing them. It was WONDERFUL. Kata recommended this particular Farm for an elephant experience and we were so happy because we had heard from others about their disappointment at some other elephant sanctuaries/excursions. Patara Farm is associated with the Veterinary Department of Chiang Mai University so you know the animals are well cared for and it shows.

We were disappointed with our hotel in Bangkok and Kata and the guide did everything they could to ensure our happiness and they definitely accomplished their goal.

I would HIGHLY recommend Asia Pioneer and Patara Elephant Farm