I came along as part of a friend trip, it has been a very amazing experience using Ms. Elly as our main point of contact. She has handled everything from the visa to the inter-country flights and hotel issues if they arise. She also helped book an early flight back for a family emergency. The individual tour guide guides, Mr. Win in Hanoi, Ha Giang and Mr. Vinh in Hoi An are nothing but amazing. They answered every question we possibly could have had, know the local areas in depth and make sure we were safe, on time and taken care of. Coming to Phu Quo, we actually miss them as they now feel like family. The resort that we booked in Phu quo is giving white lotus vibes and it is the most amazing place. Any of us have ever been. It was great to experience the northern culture, a resort, vibe, the ha giang loop, all of the food and different activities. We still have one day to experience in Ho Chi Minh, but I couldn’t give this company better reviews. Would recommend without hesitation to anyone whoever is coming to Asia!!!