This review is for an 8-day Vietnam tour in March 2026. The planning and communications were great, and for the most part, the tour was very good. We upgraded to the 5-star accommodations, and they were definitely VERY nice!
I’m giving it 4 stars instead of 5 because a few things weren’t quite as described in the itinerary. First, the day one drive to Sapa was listed as 5 hours, but actually took closer to 7, which left us with very little time upon arrival. Our flight to Hue was also delayed, so we arrived very late and had no time at all for our first day there.
Additionally, a couple of specific experiences didn’t happen: we ate at a restaurant instead of in a local family home during the trekking tour, and we didn’t get to help prepare the meal during the bike tour as expected (though the lunch provided by a local woman was nice). I also expected the bike tour to be in a more picturesque area.
As this was my first organized tour, I’ve learned to ask more specific questions and not plan so many heavy travel days next time. Overall, it was still a good experience, and Rachel was excellent to work with.