Our trip was amazing as we fell in love with Vietnam and Cambodia! The itinerary that Lam set up for the four of us was tailored to perfection, starting out in the old french quarter of Hanoi. After 4 days there it just got more fabulous as we traveled in our own lovely private van (a/c) towards Halong Bay for 2 nights and 3 days cruising on a beautiful boat viewing this incredible Unesco World Heritage site! Some of the best food was served daily very impressive. From there we traveled towards the south to Hue and Hoi An, both cities amazing! Then to Saigon. I would like to say the trip was enhanced by our personal guides, their knowledge of history, their stories and the smiles, this includes our drivers too! From there we flew to Siem Reap, Cambodia, and truly words do not convey the beauty one sees and experiences here. I will never forget this journey,
I also need to say every one of our accommodations were superb with extremely friendly and helpful staff and every bed VERY comfy, every room spacious and clean! Thank you so much Lam!

I was a little worried about booking our Halong Bay Cruise online but decided to email Mr Lam after reading these reviews on Tripadvisor. Mr Lam got back to me straight away and booked us a 3 day 2 night cruise on the Paradise Cruise line. Mr Lam was so patient with all my questions and always responded very promptly to my emails. He was so enthusiatic and I honestly cannot recommend him highly enough.

We booked the tour as part of a trip where we went to Thailand and Laos and one thing which worried when booking was the payment not being made securely but with Lam we used One Pay and it was very quick and secure without us having to email anyone our card details or having to give them any money.

Our trip was actually cancelled in the end as there was a typhoon when we were in Hanoi, but Mr Lam came personally to tell us at our hotel. He offered to bring the money in cash in the afternoon but we asked him to refund the money through One Pay as we didn’t want to carry the cash around on our travels. He advised us straight away that it would take a while to do but was in constant contact with us until we confirmed we had received the money which was about a month later.

I think it is rare to find a company who provides such excellent customer service and would definitely recommend them to anyone in future. We will definitely be using them if we ever go back to Vietnam and would like to thank Lam for putting up with all of my questions and amusing us with his funny emails – he even sent us wishes for Mother’s Day in Vietnam and a Vietnamese Happy Mother’s Day song to send to our mums! I think meeting Lam was one of the things my boyfriend was most looking forward to by the time we started out on our travels!

We found this agent from vietnamtourism.com
An official goverment website. Me made our custom tour to vietnam and cambodia with Asia Pioneer. Van is our tour consultant from indhochina pioneer. she is a wonderful person. We talk by email, She gave her opinion to my own plan and we arranged our tour together until i decided what suit me.
At the final confirmation, she emailed me brief schedule include the list what include and not.
Van always make sure that every tour we did just as same as our plan.
Asia Pioneer is a perfect tour agent you should choose to arrange your custom tour.
The car that pick us up and take us everywhere is as good as in the picture they sent us by email.
Van also prepare printed airline ticket and visa form for us when we went to cambodia.
We were so happy and satisfied with all indochina tour that make our journey to vietnam and cambodia such a memorable journey. Thanks to Van, mr tuan ( our guide in hanoi), the guide in siem reap ( sorry i forgot his name due to its hard to remember).
Thank you Asia Pioneer

We used Asia Pioneers to plan our trip to Vietnam, Cambodia and Thailand. Lam did a spectacular job! We used his itinerary as a framework and then upgraded all of the hotels, which, while very very nice, were still inexpensive. Everything Lam arranged went flawlessly. The drivers were always on time and so courteous. They were flexible if and when we wanted to adjust the schedule, such as stopping at a local food market or going back to the hotel for a rest. We really enjoyed our guides as well. We had the pleasure of meeting Viet in Hanoi. He was a blast and treated us to amazing local foods and history. He wasn’t afraid to discuss local politics or opinions which was fascinating. In Ho Chi Min and the Mekong Delta we thoroughly enjoyed Lucy. She gave us insight into women and family issues as well as history and cultural awareness. In Hoi An we enjoyed Lam. He was very flexible and knowledgeable about history. The food tours were amazing and we tasted some culinary delights we never would have tried without the guidance of our guides. The beach resort was gorgeous and the water warm and clean. We loved the bike ride to the agricultural district where we were able to work the fields. The restaurant we stopped at was probably our favorite. The chef was willing to talk with us at length and share recipes.
Cambodia was an unexpected pleasure as well. I fell in love with Cambodia. The kindness of the people and the temple treasures were beyond words. We fell in love with these counties because we had the privilege to offer an ear to listen to their life stories. How grateful we were that they were willing to share. Such resilience and strength. Our guide told us to call him “Lucky”. He was fabulous too! Easy going and flexible!!
Our last stop was in Thailand. Here we met our guide Micky. He was really fun. We followed the itinerary which we thought would be too much but Micky kept a nice pace and continually fed us local delights such as mango sticky rice! Everything was great.
The only thing we may have done differently was to take a boat from the Mekong delta to Cambodia to avoid a long drive back to Danang. Plus it would have been interesting to tour via boat. Overall the trip was perfect. Highly recommend Lam. We will use him again for other trips!!

Mr. Lam was extremely attentive and sensitive to all our needs and whims. We made many last minute changes and additions which he cheerfully accommodated. The guides and drivers he provided were the best in our experience. Highest recommendation!

It was a fantastic trip around Vietnam, flawlessly organized by Ms. Kata Tran. Although we could only stay 7 days, Kata arranjed us an itinerary that covered most of the highlights (Halong Bay, Hanoi, Hue, Hoi An, Saigon, Cu Chi tunnels, Mekong Delta). We would also like to thank to our Hue/Hoian guide, Mr. Huy, which was excellent, very knowledgeable and friendly. Surely, one of the best guides we ever met.

mr lam is the most perfect tour guide we have ever experienced our tour of vietnam was perfect in every way he booked our whole tour for 36 of us elderly people to sapa and north & south vietnam food was good hotels were good also every attraction we went to was fantastic
we will be takeing another group back to vietnam next near with mr lam tour company
we recommend his tour company to any one young or old our oldest person was 89 years youngregards caroline