We travelled to Vietnam originally to be a part of a choir contest but our group of 30 then did extra travelling beyond the festival. As you could imagine there were 30 people each with their own arrival and return dates, requested itinerary and special needs. Lam was brilliant, sending us not just timely quotes but different costed options. My family were travelling for 4 weeks in total in Vietnam and we would ring Lam with a few days notice and say, we want to go see this waterfall, can you organise a car and driver and the quote would be on my email by the end of the day. Lam even met us when we arrived in Hanoi and took us out to lunch. Experienced travellers might want to skip the guide and just stick with the driver. The guides were all great but I prefer the extra engagement that comes from doing it yourself. If you like being looked after at every step then go with the guide.

From the moment we were met at the airport by Cong, our 8 days in northern Vietnam flowed seamlessly from one attraction to the next. Cong was so knowledgeable about his hometown and the surrounding area, and was so patient with our many questions. And by the end of our trip, it was sad to say goodbye to him. This company not only organized a fabulous itinerary, but they know how to hire good people. (Not to mention that booking numerous excursions through the company cost less than if we had booked all these side trips on our own – an added bonus 🙂

A group of 19 went on a self tailored tour of Cambodia and Vietnam organised by Asia Pioneer. We were impressed with the professionalism showed by the company. We were happy with every aspect in particular with the accommodation and the tour guides. The cost of the tour was very reasonable and well worth the money.
Mr. Lam has been very efficient, helpful and thorough throughout the entire time. He even came and meet us in person at Hanoi.
We would not hesitate to recommend this company to anyone.
Thank you

Just got back from our family holiday in Vietnam organised by Mr Lam of Asia Pioneer.
We had a excellent 12 night trip of which everything went smoothly. Right from the early planning stages Mr Lam responded quickly to my many email enquires through to arriving in Vietnam where we were greeted by all our fabulous tour guides(Tan, Bao 1, Bao 2 and Limh) at each location.
All the hotels Mr Lam booked lived up to our high expectations, in fact we quite often were given upgrades.
Overall I would highly recommend Asia Pioneer for your next visit to Vietnam.

If all the reviews for Asia Pioneer sound too good to be true, they are not in the least exaggerated. Lam was absolutely amazing through months of planning travel through Vietnam for a numerically changing group. The number of changes that people made as they fine-tuned their plans got hair-raising at times but Lam was the soul of expedition, patience and pleasantry. And the service on the ground once in Vietnam was at the same impeccable standard. The drivers were excellent and we felt safe at all times. The guides were the best I’ve experienced. Nothing was too much trouble for them and they took their duties of care very seriously. When I left Vietnam I felt like I was saying goodbye to family. The guides we were with the longest had tears in their eyes when we said goodbye, as did I.

Just got back from our holiday in Vietnam which was organised by Ruby of Asia Pioneer. I contacted Ruby by email over a year ago to make an enquiry and her communication, planning and responsiveness has been outstanding. She planned a tour tailored to what we wanted to do/see – Hanoi, Halong bay, Hue, Hoi An, and Ho Chi Min. We didn’t have to worry about anything as it had been arranged with great efficiency and all ran like clockwork. The quality of the hotels was excellent and our guides Tong,Tan,Nam and Thai were all very knowledgable and entertaining. Our drivers were also amazing and kept us regularly supplied with lots of ice cold water. I can honestly say that this was the best holiday we have ever had and I can’t thank Ruby enough for planning such a great itinerary for us. It was also lovely to meet her in person when she took the trouble to visit us in our hotel in Hanoi. If you are thinking of arranging a tour in South East Asia I can highly recommend this company.

I’ve worked in and around the tourism and hospitality industry for 20 years as both an hotelier and journalist, and have had some amazing – and abysmal – experiences in terms of tour companies, but Asia Pioneer raised the industry bar to an entirely new level. From my initial email enquiry back in January, through to farewells at Hanoi airport in May, the service, attention to detail and personalisation was exceptional. Quyen created a bespoke itinerary that took us on a whistle-stop 10-day journey to Ho Chi Minh City, the Mekong Delta, Siem Reap and Angkor Wat, Hanoi and Halong Bay, which pressed all the right buttons in terms of my holy grail of travel experiences – local culture, people interaction and exquisitely authentic food. I could wax lyrical about the trip for far longer than the allowed word count, but the highlight – apart from the scenery, history, people, cuisine – and meeting Quyen for lunch on our last day in Hanoi – was his passion for what he does and desire to showcase Indochina in the best possible light. Other tour operators would do well to take a leaf out of Asia Pioneer’s book. Outstanding in every respect – thank you Quyen; Laos and Myanmar next for sure!