We just returned from a 16 day trip to Cambodia and Vietnam where I traveled with my son (age 13) and my parents. Lam at Asia Pioneer Tours helped us plan our Vietnam trip (and all our internal flights including from Cambodia to Vietnam), and we had an amazing experience! I was impressed with Lam from the very beginning because he always replied to my emails promptly and was able to accomodate all my travel itinerary requests before our departure. Initially, I contacted several different tour companies about my itinerary. Lam’s quote included all the activities, locations and hotels I had requested at a reasonable cost, and I felt better knowing I was supporting a locally owned and operated company. We traveled as a family with a private car/drive and guide in each location.

Once we arrived in Vietnam, Lam contacted us via phone to make sure everything was going well. In fact, he contacted us a few times during the trip just to check in and see if we needed anything. Things were great because we had excellent local guides and very safe drivers in each of our locations. We started our Vietnam trip in Ho Chi Minh City with one day spent on the Mekong Delta in a boat tour. Then we traveled to Hoi An where we had a fantastic early morning bike ride to a local fishing village. We also enjoyed our cooking glass with Gioan Cooking company. Next we were off to Hue for a historical tour of the city. And we concluded our trip in Hanoi followed by a 3 day, 2 night boat tour of Halong Bay. This was a lovely way to end our trip because the bay is beautiful and so relaxing. We had a flight cancellation with our return trip back home to California, and Lam was able to extend our Halong Bay trip for an extra day which we appreciated. He even came by the hotel in Hanoi to settle everything with the changes. He was incredibly personable and helpful, and we really enjoyed meeting him and his family.

I would highly recommend Asia Pioneer for anyone interested in a trip to Vietnam or the other countries where they operate. The company offers top-notch service and they are super flexible and able to cater an itinerary to your needs/interests. All our guides were very friendly, always on time, knowledgable and helpful. Our hotels were clean, the food was amazing, and our overall experience was fantastic. Honestly, I don’t know how Asia Pioneer is able to provide such personal service to their clients, but it made us feel so comfortable and welcome in Vietnam!

We were dubious at first.
Maybe being from Australia, we were anxious that booking a tour direct on the internet might be a problem. We could not be further from the truth.
We emailed Asia Pioneer, asked for prices, and immediately got responses that were competitive. We wanted a private tour, our own car, driver and guide, from the moment we arrived in Vietnam, with all connections including internal airfares to Laos and Cambodia.
Well, all we can say is that from our own personal experience, Asia Pioneer simply over delivered at all stages of our adventure. We asked for many changes to the itinerary, and they were met with a “yes, we can do that”. Lam Duong, our point of contact with Asia Pioneer was able to simply, and professionally, deliver the experience we wanted.
We traveled in April/May of 2012, probably one of the hottest times of the year; and our guides in every city would adapt the tour to suit us. We would start earlier because it was hot,then take us back to the hotel to rest and refresh, and then come back and collect us when it was a little cooler to continue our tour. They were available 24/7 and we always felt comfortable. We were never harassed by touts, yet visited all the major attractions. We were met at every airport, on time, with a friendly guide with our names on a sign. From the moment we arrived, we felt connected with new friends.
We wanted photographs without the hoards of tourists in the shot, and our guides adapted the tour expertly to suit our needs. They would recommend slight changes to the itinerary to suit what was happening on any particular day, and subsequently, our experience was enhanced. We chose hotels that were comfortable, and we could not have been happier, they have a multitude of choices at all price levels. I would do a check on TripAdvisor on their hotel recommendation, and if I asked for a change, it was never a problem, however talking to other travelers, they were always happy with the Asia Pioneer selection, irrespective of the price.
Would I go back…..in a heartbeat
Would I book with Asia Pioneer again?……….absolutely.
For us, the experience, attention to detail, and the personal care we received was beyond our expectations.
We can only ever share our experience with fellow travelers and tell them about our adventure. TripAdvisor was such a great resource for us, and we gained enormous value and information from the experienced travelers to these countries.
I can only commend the services of Asia Pioneer based upon our own personal experience, and as I said before, we would be back in a heartbeat, and re-book with Asia Pioneer. John-in-Oz

My 76 yr old mother and I went to Vietnam for a 3 week tour with Asia Pioneer Tours.
Our trip organiser was so helpful and catered to all of our needs. We visited all the places that we most wanted to see and had the best holiday. The tour was very well orchestrated and we had enough free time to do the things we wanted to do. The tour guide really doted on my mother and looked after her like he was part of our family. I cannot thank them enough for making this holiday such an exceptional holiday. I would highly recommend anyone going to Vietnam to join on of these tours. Thanks Indochina !

We arranged for a one day tour of Hanoi with Indochina in early April for six people. The van picked us up from our ship docked in Halong Bay, drove us to Hanoi, stopping for shopping on the way. Were only able to spend a few hours in the city. They did a great job of showing the highlights of the city. Lam was extremely efficient arranging the tour, always quick to respond to emails and as a result there were no glitches. They were able to make the best use of our short period of time in Hanoi. The guide was very knowledgeable and personable. We had a great day.

We spent 10 days in Vietnam (5 in Hanoi, 5 in Ho Chi Minh City) and had originally intended to book all of our tours through the hotel tour desk. However, upon arriving in Hanoi, we realized that we planned our trip over Reunification Weekend, and all of the hotel’s options for Ha Long Bay tours were booked. We scrambled a bit, found Asia Pioneer here on TripAdvisor, and shot off an email hoping for some help. Lam responded quickly and put us at ease: prompt, professional communication, full-service tour handling… he even had an associate meet us at the pick-up location to ensure that we found and boarded our transfer bus. They found the last available room on a luxury junk and basically saved our trip to Hanoi. We were so happy with the service and tour that we walked right past the hotel tour desk in Ho Chi Minh City and booked three more tours with Lam (a city tour, a Cu Chi tunnels tour, and a Mekong Delta tour). We received excellent recommendations, fantastic service, and I was completely comfortable knowing that Lam was just a phone call or text away if I had any problems. I can’t recommend them enough… you won’t be disappointed!

We just spent 4 days in Cambodia and two weeks in Vietnam, and worked closely with Quyen at Asia Pioneer to arrange an amazing itinerary, which they executed flawlessly. Quyen’s flexibility, personality and value persuaded us to work with Asia Pioneer over the other companies we were considering. We made a wonderful choice. You can see all the details at http://maketrax.blogspot.com
The itinerary was busy, but outstanding and manageable: Siem Reap, Phnom Penh, Mekong Delta, HCMC, Hoi An, Hanoi, SaPa, Halong Bay. Our facilities were great, and we generally knew exactly what to expect with no surprises (or should have if we had paid attention to all of Quyen’s e-mails). With the exception of Phnom Penh, our guides were remarkably good: from Ly in Angkor, to Thoa in southern Vietnam, to Thuong in Hoi An, and Phillip in the north. The drivers and vehicles were perfect, and everywhere we went people were waiting for us as expected. The restaurant selections were consistently good, though the volumes of food likely added a few pounds to our family. Asia Pioneer was incredibly flexible with making adjustments to the precise itinerary, as we arrived in places, surveyed the situation, understood more clearly what was planned, and flexed based on the circumstances. We were the focus of every guide and every driver, and Quyen was available through the entire trip by phone to work through any issues. And any question or concern that did arise, and any changes to the itinerary that entailed additional costs, were handled efficiently and fairly.
Quyen and his wife and son came to Hanoi Lucky Hotel to meet us, and it was a pleasure to meet him and his family in person. His son is cute and shy, and was very happy to play with the gift that we brought him of presidential cars and airplanes. He and his wife are as warm in person as Quyen has been on the phone.
The service, the quality, and the content of this trip has been outstanding, and we are very grateful to Quyen and Asia Pioneer and all of the guides for making it so. We have traveled to many parts of the world, and the tour planning, assistance, execution and value does not get any better than this.

We did a land tour in China and needed to rejoin our ship in Phu My Vietnam. We asked Asia Pioneer CO., LTD to pick us up at the Saigon airport at 12:30 am take us to a hotel and then the next day give us a tour of Saigon and take us to our ship. They put the program together and everything worked fine. We travel a lot in foreign counties and Lam of this company is one of the most responsive agents I have dealt with.