After reviewing others agents we settled on this company mainly because lam Duong the director was so helpful and his service continued from day 1 until our tour was over. He actually picked up the phone from Vietnam & called me after my initial internet enquiry to discuss my needs personally. The your was well organized & the Hotels first class. would not hesitate to recommend this company to anyone travelling to Cambodia or Vietnam.

He met us for lunch in Hanoi and was areal pleasure to be with such a professional person.

We just returned from an 18 day trip to Southeast Asia. Ruby helped us plan a great trip and other than an initial mix-up with our hotel upon arrival everything else went as planned. We cannot thank our guides and drivers enough. They are the ones who made the trip! Always on time. Always professional. Sharing their personal stories and the history of the countries: Toan in Saigon, Viet in Hanoi, Sangnam in Siem Reap, Nam in Hue and Hoi An and Wat in Lang Prabang – thank you! We loved every moment of our trip and hope to return someday!

We used Asia Pioneer during our recent trip to Vietnam based on the positive feedback the company was receiving on Tripadvisor. I was interested in engaging a local tour provider in Vietnam rather than in Australia because I figured they would have all the local knowledge. The booking process was very simple through their website – tell them what you want to see, what your interests are, what your budget range is where and when you arrive and depart – and they tailor a plan for your consideration. They encourage you to check out their recommendations by checking others experiences through tripadvisor and then revert to them with any changes. A couple of iterations of this and its all done.
Lam Duong was our consultant and he emailed and phoned us in the lead up to the tour. We met with him for lunch in Hanoi and he made contact at the end of our tour to make sure everything went well. He was available 24/7 during our tour and they provide a mobile phone with sim card during your tour to make access easier. We had to contact Lam only once during the tour as my wife left her handbag on board an internal flight and we did not realize until after the plane had turned around and gone back. Lam very promptly dealt with this through his agent and the handbag was returned the next day – completely intact with credit cards and cash. This is a significant benefit of dealing with a local agent – they take away those anxious moments.

All in all, this was an excellent trip. The accommodation was of a very good standard – well beyond what we expected in our budget, the arrangements and tour guides worked perfectly and there were no nasty surprises. I certainly recommend Asia Pioneer without hesitation. Its a great way to see Vietnam from a Vietnamese perspective.

We organized a 14 day trip of Vietnam thru Asia Pioneer. We were 3 couples, one with a 10 yr old son, our interests were varied as our physical abilities. We were all eager to travel to Vietnam but with some hesitation since it still is an unknown. None of us spoke the language and we were unfamiliar with the customs. One of our concerns was traveling thru the country smoothly without wasting valuable time and energy. I contacted Asia Pioneer about a year before our trip and briefly told them what we hoped to do and see. Lam, our travel agent helped us to plan a 14 day trip thru Vietnam. We visited HCMC, Mekong Delta, DANANG, Hoi An, Hue, Hanoi, Sapa, Halong Bay. It was an amazing trip. We went thru several trip itineraries before we came up with one that fit our needs. Thru this Lam was wonderful with all of our requests and changes. Our travel thru the country was smooth and easy. We were given city/area guides who picked us up from airports or train stations and we traveled in a private van when possible. Asia Pioneer also booked reservations for our hotels, internal air flights, overnight train trips to Sapa, along with a 2 night cruise on Halong Bay. The hotels that we stayed at were all 4/5*- we were very pleased. Our trip also included many side trips such as Cu Chi Tunnels, Excursion to Mekong Delta, HCMC tour, tour of Hue, Hanoi, Sapa Villages, Halong Bay. The trip included a good mix of history and culture, and our city guides were wonderful. Our travel thru the country was easy and enjoyable. Sapa was one of our favorite areas and well worth the energy to get there. Halong Bay was lovely but the weather was unfavorable when we were there. Wished we had more time in Hoi An. Beautiful beaches in Danang, loved the old city of Hanoi. We all have lovely memories of our trip and always felt very safe where ever we went. Everyone was hospitable and charming – had the pleasure of meeting Lam while we were in Hanoi. Would definitely recommend Asia Pioneer. Lam was helpful and easy to work with.

The trip was planned at quite short notice, and having had some recent overseas trips which had required a lot of planning, I was ‘planning weary’! So, for the first time, we chose to book the entire two weeks in Vietnam through Asia Pioneer. What I loved about it: It took all the pressure off me, I didn’t have to think about anything. We were able to see more, because the driver took us straight to our destination and was waiting outside, air conditioner running, to pick us up and take us to the next place. We got a little taste of the north, centre and south of Vietnam and excellent food everyday! We also got to learn a bit more about the culture than we would have normally. I thought everything was just perfect – except the rain (but I don’t suppose I can hold them responsible for that!)

We had a great time visiting Southern Vietnam (HCMC, Cu Chi tunnel, Cao Dai Temple, Pagodas, Markets, Mekong Delta/Cai be/ Cai Rang/Can Tho) for 5 days. It was our first visit to Vietnam.

We had tailor made private tour for both my husband and myself. We both absolutely loved all about Mekong Delta/Cai be, Cai rang floating markets/Can tho. Hotel room (Nam Bo Boutique Hotel in Can Tho), the scenery, the variety and quality of the food (breakfast and dinner at the hotel restaurant!!), day/night markets, the people all helped to make a wonderful experience for us. Both our tour guide (Mr. Hui) and the driver (Mr. Choi) were very professional, informative and helpful throughout the trip and we felt very lucky to have them. We were delayed arriving at the HCMC to start and delayed even more by going through the immigration process but they were still waiting outside. We walked around the night market and were absolutely amazed how fast they could set it up. We definitely recommend Asia Pioneer to our friends and family and to anyone who would like to travel to Vietnam and/or neighboring countries. Mr Lam, in the Asia Pioneer office in Hanoi, and I had many emails before we finalized our itinerary. Thank you so much!! We hope to come and visit Hanoi/Ha long bay as well as the Sapa area one day.

This year in February we booked a guided tour with Asia Pioneer again to see Laos (last year we were in Vietnam & Cambodia). As suggested by Kata (again my great contact at Asia Pioneer’s) we decided to do a 11 days “Highlights of Laos” tour. I didn’t have much time for the planning so Kata organized our program. And again we were highly satisfied by it.

We visited: Vientiane, Luang Prabang, Pakse and Xieng Khuang.

Our program was great and we saw all major sights – I only wish we’d had a little more time to explore Laos even a little longer, but 11 days was great for a beginning. All the days we had a private guide and driver so we could stop whenever we wanted and even make a few changes in the program (about when to be picked up, what to see first, …) All our tour guides did an excellent job – some even offered a little more than on our program because of their personal life (eg one showed us his temple as he had been a monch there for 9 years and he also took as to the alms giving in Luang Prabang to a place where you don’t find 1000s of tourists) so we got a great impression about what life is like in Laos (and it’s different from VIetnam and Cambodia) We also never had to wait for our tour guides usually they were even 10 minutes to early! 😉 It’s just a big difference if you try to explore a country by yourself or if you have local tour guides who can answer all the 100 questions you have!
Also all the hotels Kata chose were good just be sure to bring some mosquito spray as there are billions of mosquitos around everywhere!

I can only repeat myself again by saying that doing a tour with Inodchina Pioneer is one of the best choices you can make when visiting South East Asia!! The job everybody does there (from tour guides, drivers and of course Kata) is more than great and you can totally trust them and the companys they work with!
I can only highly recommend them and me and my family we would definitly book a tour again for the third time!
So thank you all very much for our great two vacations that will stay in our mind for a very long time!