We were a couple spent spent 10 days in Viet Nam 29th December 2014 -9th Jan2015 Visiting Hoian, Hanoi and Ky Son. and 3 days in Luong Prabang Laos This was our second time that Asia Pioneer Organised our Tour.
Mr Lam, as also experienced before,did an excellent job in planing the Tour, The Hotels selected Tour Guides, Drivers and Vehicles were of high standards.Also the concern Mr Lam had for his guests during the tour is very much appreciated. In the limited time we experienced a good insight of Vietnamese/LaotianCulture which we treasure.Overall the Tour was Excellent with Very Good Returns on Investment.Thank you Mr Lam and the Staff .

We were two adults and three teenagers travelling on a customised tour. Lam did a fantastic job of understanding our needs and creating a tour that catered to all of us. We feel we really got to experience Vietnam, from Tai Chi in the morning mist on Halong Bay to meditating with a monk in Hue and cycling to a fishing village/ paddling the round boats and cooking class in Hoi An then finishing with the mad bustle of Ho Chi Minh. Some amazing and memorable experiences have been created. The drivers were really professional and if you get to Hue ask for Anna to be your tour guide she was a stand out.

Lam also recommended some fantastic restaurants and the food was amazing, it was great to have that inside knowledge to get the best out of the country.

In July I contacted Asia Pioneer based off their positive ratings here. I asked them to plan a 10 day vacation through Cambodia, Laos and Vietnam with specific cities and types of things we wanted to do. Within 36 hours I had a full itinerary that included everything we wanted to do and more including our flights between cities. We have just returned from our trip and everything Lam planned was perfect. The tour guides were all fantastic and added so much to our experience. The hotels selected were all excellent choices. They were there for us every step of the trip and I can not think of one thing that went wrong. Amazing to visit 5 cities in 3 countries in 10 days and not have a single problem. Unbelievable experience that we would never have had without the effort of Lam and his team. Thank you so much.

We have spent 12 excellent days in Vietnam organised by Asia Pioneer.
The hotels were absolutely superb and the personal service better than I have experienced anywhere in the world. We spent time in Saigon,Hanoi,Da nang, Hoi An, Sapa, and Ha long bay which gave us a good balance. Our guides were most pleasant and knowledgable and the drivers safe and good.
Food was excellent. Overall an excellent trip -Highly recommended

My family of 4 went on a 14 day trip to Hanoi, DaNang, HCM City and Cambodia with the help from Lam at Asia Pioneer. I found this company on this website and began planning with a live chat line. Lam was prompt with responses with emails and answered all my questions in every detail since then. He helped me with planning my itinerary, booking domestic flights and recommended hotels in every destination. All hotels selection was excellent except for Pullman in Da Nang for many reasons. The local guides picked up and dropped off as expected and followed through all detail on itinerary. On the second day in Hanoi, I met with Lam in a local restaurant for lunch as he also made his rounds with other tourists. I am impressed with Lam and would recommend to anyone who needs help with Vietnam and Cambodia.

We had an awesome private tour to Vietnam & Cambodia for two weeks with Asia Pioneer. Mr Lam & the company were recommended to us by friends of ours. It was a fantastic tour put together for us by Mr Lam. Tour took us to amazing places which showed us typical cultures of these countries. We had a nice balance of scheduled tours and relaxation time. Mr Lam was in contact with us throughout the tour to make sure everything was alright. We had the flexibility to change anything to suite the circumstances if needed to. Using Asia Pioneer was the best decision we made for this tour. As they are a local company, they know the best places to visit offering great value. To add to this…..excellent tour guides, good accommodation and comfortable transport. From the time we arrived in Hanoi until we departed Siam Reap, we were very well looked after. Thank you for the fantastic tour.

In September 2015 I travelled with my family of 4 to northern Vietnam on an itinerary of 2 weeks.
Early in the booking process Lam worked with me to design a trip to suit our family. He was quick to respond and took the time to understand our requirements. He made many helpful suggestions and the recommendations were all spot on.
One of our children got ill for 48 hours half way through the trip. I am still astounded by the care Lam & his team showed us and their work to adjust the tour to accommodate a couple of quiet days and rearrange onward travel AND there was no additional cost. They were under no obligation to go the extra mile but they did it willingly.
I give Lam and Asia Pioneer 10 out of 10 for customer service and value.