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Authentic, Unedited Customer Reviews For Asia Pioneer Travel And Tour Referral Services.

jimsnee

Jul 6, 2017

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The trip of a lifetime

Dave and I would like to thank Asia Pioneer and especially Mr Lam for organizing our trip of a lifetime. We travelled into Siem Reap, Cambodia then on to Ho Chi Min City and north up the coast to Hanoi on the Ankor to the Bay tour.
Everything was perfectly organised and the excellent, personalised service was incredible.
The accommodations in every city were fantastic, and we especially love the Betel Homestay villas in Hoi An.

A special thank you goes to each and every one of our amazing and extremely knowledgeable expert guides, who not only provided us with incredible personalized service yet also made us feel very special and left us with these memories:

Eating grasshopper at the markets, learning how to hunt tarantulas and going to the most wonderful, out of the way places in the jungles of Cambodia.

Learning about the history of your cities and country as well as sharing your own personal stories with us, and we thoroughly enjoyed our rainy adventure on the Mekong.

Encouraging me to get back on a bicycle after so many years and showing us the magic of each city and the beauty of the country side.

The laughter and fun we had many, many times with all of you.

We would also like to wish Steven (our guide in Hoi An and Hue) and his beautiful bride to be good luck and happiness for many, many years.

Thanks also must go to the captain and crew (especially our guide, Kim, who was so funny and entertaining and Chef Mr. David for the wonderful food, incredible fruit carvings and, especially, my awesome birthday cake) of the Dragon Pearl 3, who gave me the best birthday of my life on a Junk cruise around the famous and absolutely beautiful Halong Bay, where we enjoyed kayaking, swimming and meeting the locals on the floating fishing villages.

Thanks also to your expert drivers who were always on time, polite and helpful, and kept us safe wherever we went.

We also want to say thank you to the beautiful people of Vietnam who, no matter where we went, were always friendly and happy, and made us feel at home.

And finally Lam, a great big thank you to you! Thank you so much for everything! Your service was amazing from the first contact in January to meeting you in person in Hanoi. I’m sure we will be back to see you again.

xavierccpp

Jul 6, 2017

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Excelente

Súper recomendable, con Victoria organizamos toda nuestra visita a Vietnam justo como la queríamos desde hoteles, tours, todo en nuestro idioma y con visitas a los lugares que queríamos y no donde luego te llevan todos los tours. De verdad se adaptó y busco todo lo que queríamos sin problemas a todos los cambios que le hicimos.
Desde que llegamos, nos recibió y acompaño siempre Camilo, de quién no podríamos hablar mejor.
Gracias por todas sus atenciones y seguramente los recomendaremos y serán nuestra primera opción si regresáramos al sudeste de Asia.
Nos encanto !!!

jennifermV8597K

Jul 6, 2017

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Excellent Customer Service

I am a travel agent, and could not have been happier with the service and attention to detail provided by Asia Pioneer. Lam was exceptional in putting together a unique and memorable itinerary for my clients. Response to e-mails and requests was always timely. If you want exceptional service and happy clients, Asia Pioneer is your tour operator.

fojane

Jul 6, 2017

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Excellent coordination and attention to detail

We used Asia Pioneer to travel to Vietnam and Cambodia. Our trip manager, Kata Tran, did a great job planning our custom trip. She was thorough in planning, and communicated necessary information efficiently.

Every step was well planned, and we didn’t have any problems whatsoever. Our local guides and drivers were always on time and never left us waiting. The hotels were exactly what we asked for, and the chosen restaurants along our route were great.

Purple5678

Jul 6, 2017

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More Than 5-Star Experience

Mr. Lam and Asia Pioneer made our recent trip to Vietnam and Cambodia more than a five star experience. I love to plan trips for my friends and myself. When I started planning for our group of six, I contacted six top-rated travel agencies on TripAdvisor. Mr. Lam’s return email and the unique itinerary stood out among all other top agencies: from hotel choices, Halong Bay cruise to variety activities and in-depth visits. The combination of food and city tours is great. During planning, Mr Lam always replied promptly and provided valuable insight and great suggestions. Mr Lam was very patient and put everything together smoothly when we decided to add two more friends last minute. Mr Lam is very experienced and understands the needs of different travelers very well. It turned out we had a couple picky eaters in our group. Mr Lam and the tour guides made timely adjustments and made sure everyone were well taking care of.
Our tour guide Mr Toan in Hue and Hoi An deserves a special thank you. He is very knowledgeable and humorous. He is also very thoughtful and prepared. A little thing goes a long way, like a chilled wet napkin after a long walk, a wet napkin handed to you right after you sample some banana bought on the street, a map for you right on the spot when you have some free time. You can feel he loves Hoi An and wants to show you everything he knows. When people get tired, he adjusted pace accordingly and kept everyone going. He made sure everyone is well taking care of in the group.
I highly recommend Asia Pioneer. In fact, a couple of my friends are so impressed by our trip and they already contacted Mr Lam to plan their trip to Vietnam.

lak321

Jul 6, 2017

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Amazing Holiday to Vietnam

We have just returned from a fabulous personalised tour of Vietnam organised by Lam and Asia Pioneer. We visited Hanoi, had an overnight cruise on the Dragon Pearl Junk on Halong Bay, Hue, Hoi An, HCMC and an overnight cruise on the Song Xanh Sampan on the Mekong Delta. Everything was perfectly organised and the excellent, personalised service was incredible. It was great to be met at each airport and not have to worry about a thing!

Each of our guides was extremely knowledgeable and they never tired of answering our questions! It was great to hear about the history of each place, as well as them sharing their own personal stories with us. The drivers were always on time, polite and the bottle of water and cold face wipe were appreciated each time we returned to the car.

The accommodation in every city was fantastic and well located. We especially loved the Betel Gardens villas in Hoi An, where we enjoyed relaxing by the pool on our free day.

We highly recommend Lam and Asia Pioneer to anyone planning a trip to Indochina.

Aranekoa

Jul 6, 2017

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La mejor opción posible

Nos pusimos en contacto con Asia Pioneer por las referencias que habíamos leído de la misma, y ha sido una opción magnífica para organizar nuestro viaje a Vietnam.
Seriedad y competencia es lo que resume el comportamiento de la agencia a la hora de tratarnos durante nuestro viaje. Tanto guías como conductores muy profesionales y dispuestos a ayudar para hacer la visita más agradable.
Victoria, la encargada, estuvo en todo momento atenta y pendiente de nuestras necesidades, lo que es de agradecer.
No podemos más que darles las gracias por permitirnos disfrutar de este viaje con esta tranquilidad, y por supuesto recomendar sus servicios encarecidamente.

Why Travel With Asia Pioneer Travel?

Local expertise & Insights

As locals, we possess deep cultural knowledge, firsthand insights, and an authentic connection to the destinations – something foreign companies simply cannot match.

Tailor-made & Personalized travel

Our customers prefer customized experiences tailored to their interests, ensuring their journeys are unique and not mass-produced. This is a core identity of Asia Pioneer Travel and will be consistently reflected across all publications, content, and media channels.

Exclusive & Authentic experiences

Beyond popular tourist attractions, Asia Pioneer Travel offers unique, exclusive experiences, granting travelers access to hidden gems that are not easily available to the average tourist.

Dedicated & Enthusiastic team

Our professional and passionate team is available 24/7, ensuring seamless journeys and exceptional services delivered straight from the heart.

Responsible & Sustainable tourism

Sustainable tourism, environmental protection, and support for local communities are not just what our customers care about; they are the cornerstones of our unique selling points, building Asia Pioneer Travel’s long-term brand identity and inspiring a better world for all.

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