Being in the tourism business myself, its difficult for anyone to keep us happy with their services, but Asia Pioneer nailed it right with their professional service, great customer service, reasonable pricing and giving us the best experience. Ruby has been very prompt in sending me replies before and after i finalized Vietnam, Cambodia & Laos for 16 days with 5 Star options. Carefully picked hotels which made our stay wonderful, Friendly guides speaking good English, Clean vehicles with water and wet wipes. A well planned itinerary, we did make a few changes and Ruby was kind enough to make changes and come up with suggestions. It was nice to see Ruby when she came to the hotel in Hanoi and see us. Thank you Ruby and the entire team of guides and office team of Asia Pioneer. Highly recommended & a trusted tour operator.

We traveled with Asia Pioneer this past summer (July-August 2016) for our honeymoon.It was a 30 day private tour through Myanmar, Thailand, Laos, and Vietnam.

Kata, our travel agent from Asia Pioneer, made our trip unforgettable. She was so easy to communicate with while we were initially planning the itinerary, and then was still so easy to communicate with during the trip.

If we wanted to change our itinerary for the day, or maybe stay the night in a slightly different location from where our hotel was located, Kata would respond to our emails within an hour and not stop working with us until we were completely happy.

As for the daily itineraries, you could tell that Kata had carefully hand-picked every single activity to our liking. We had let her know that we were foodies and she organized numerous cooking classes and market tours, as well as hand-picked fantastic restaurants for us to try in the different countries.

Every single day we had a driver and a tour guide pick us up with cold water and frozen towels, and it made the tours so easy and relaxing even though we were out and about all day in the heat. Every tour guide spoke fluent English and was extremely knowledgable about their country.

Kata also made sure to tell every single hotel that it was our honeymoon, and we were greeted with roses and balloons and cakes in many of the hotels during our trip. It was fantastic!!

Kata and Asia Pioneer made our honeymoon trip unforgettable and we could not have even imagined such a luxurious, relaxing, yet exciting and interesting month. As a side note, while we were in Hanoi, we got to meet Kata in person, as well as the whole crew at Asia Pioneer, and they took the time to sit down with us and hear our feedback, and even sang happy birthday to me (as that day was my birthday)!!! 🙂

We have already recommended Asia Pioneer to all of our family and friends because we firmly believe that there is no better travel agency than Asia Pioneer.

Kata, thank you again for a truly awesome honeymoon!!!

We have done quite a few bus tours before, but get a bit sick and tired of having to wait for 30 people as everyone travels at there own pace, so was looking for a private tour to accommodate our group of 4.
We booked a 17day Cambodia & Vietnam holiday through Mr Lam.
What an excellent choice… With many emails back and forth to get the itinerary just the way we wanted and a phone call from Mr Lam to confirm that is exactly what we wanted to do and to answer any further questions…
Highlights for me was having a romantic dinner in a cave (Dragon Pearl 1 junk boat) on Halong Bay. Thank you Mr Lam for recommending the 3 day 2 night cruise at the end of the tour for time to relax before heading home…
Highlights for my husband Steve Angkor Wat Temples at Siem Reap.
Mr Lam and his team of Tour Guides and Drivers are complete professionals and would not hesitate to recommend them to anyone…

If you want an easy way to travel around this region of SE Asia can recommend Asia Pioneer.
Lam organised our tour, and it was just great to be met at each airport and have a private guide with good knowledge of the area at each of our destinations. The trip basically went without a hitch.
If I were to do this again though I think I would probably allow more free time – as we were all pretty tired at the end of each day. So be sure to read your proposed itinerary carefully so it suits your individual needs.

We had a fantastic holiday organised by Mr Lam. He was very helpful from start to finish, nothing was to much trouble. Our holiday was a 17 day Cambodia and Vietnam tour. The temples in Siem Reap were amazing. The 3 day cruise around Halong Bay was very relaxing with beautiful food for our romantic dinner in the cave. All our tour guides and drivers were very good. We would be happy to recommend Mr Lam and his team to anyone

My family and I had an enjoyable trip to Hanoi-Halong Bay. All these was made possible due to Mr. Lam’s great arrangement of itinerary and prompt replies to all our queries. Huong Hai Sealife Cruise was amazing and all the meals provided was excellent! Tom (our guide) was extremely helpful and provided us with all the help needed throughout the trip. We highly recommend all who wishes to travel to Vietnam to contact Mr. Lam at Asia Pioneer to make your arrangements. Thank you for the wonderful trip and memories!

We used the Asia Pioneer to help organise a fairly last minute trip from North to South Vietnam for the family. They were responsive and put together an itinerary exactly to our specs and great value. The whole process was seamless and the trip was great.