I decided to book our tours in Vietnam through Asia Pioneer after seeing all of positive reviews here on Tripadvisor. Lam, the proprietor, definitely did not disappoint! He worked with us to customize an itinerary for Hanoi, Halong Bay, Hoi An, Hue, and My Son, providing us with a well-organized PDF booklet of all our planned excursions. In addition, his pricing is very competitive – far less than the cost of similar tour companies based here in the U.S.

The planning couldn’t have been easier, and we felt very well taken care of throughout our one-week (too short) stay in north and central Vietnam. Friendly tour guides awaited us at the airports in Hanoi and Hoi An to take us to our hotels. Sure, many hotels offer this service for a fee, but it was nice to have it all arranged at once, rather than coordinating with multiple providers.

WHEN (not if!) we come back to Vietnam, we will definitely work with Asia Pioneer again. I only wish we had found them sooner! We would have been able to get better rates on our hotel stays than what we were able found on our own. We highly recommend Asia Pioneer, *especially* for those tourists visiting Vietnam for the first time. Thank you again, Lam! Our trip was amazing!

We just got back from Hanoi and Danang. Tks so much to Kata for arranging the tours. We really enjoyed ourselves. The restaurants that were recommended were great! Thanks.

We’re back home but our hearts are still in Vietnam. Thanks to Asia Pioneer we had the trip of a lifetime! Mr. Lam suggested we book the 17 day Classic Vietnam Tour and it was absolutely unforgettable! Great guides, drivers, itinerary, hotels, activities – we could not be happier. Everyday we woke up thinking the trip simply could not get any better, and yet it did! We know we will travel with Asia Pioneer again and recommend them to all our friends.

Lam provided efficient, attentive personalised service according to my needs and budget. He planned a very interesting tour of sapa, hanoi and bai tu long bay for my family of 14 (mix of adults, teens and young children). I liked that he was not pushy unlike other tour companies who force you to confirm and pay at the first enquiry. He was present to welcome us with lunch and explain a bit about the country, even provided a local cell phone for 24hr contact and followed up at the end of the tour. Never experienced such personalised service from a director of the company! Our designated guide and driver were very attentive and accomodating. Everything went smoothly. My family and I really enjoyed our holiday. Thanks Asia Pioneer! You got it right by putting your guests first!

Wow, what a fantastic trip we had to Vietnam. Kata and her team at Asia Pioneer made it easy and care free. From the moment of first contact to the end of the tour Kata was responsive and professional. Even though we altered our plans several times, Kata was patient and gave logical suggestions.

All of our guides were great, as were the variety of hotels. Everything was taken care of and the tours were flexible. So we could add things or change things around.

I highly recommend this tour company.

We did an online search for a tour operator for Vietnam and Cambodia. Surprisingly there were quite a few of them. This one stood out because of their website. We were happy to see they were ranked highly on Trip Advisor. In addition, they belong to all the travel agency associations that we are familiar with, and that is comforting to know, especially when you have to prepay for the whole tour to an unknown company in a foreign country. Anyway, we made the right choice. The sales manager, Kata, is absolutely delightful to work with. She was prompt and helpful from the first contact. We needed a customized tour because of our tight schedule and she arranged everything to fit our needs. We get to choose exactly the hotels we wanted and which places we wanted to go. And if we don’t know where to go she would give up tips as to the best places to see. The whole trip went smoothly thanks to her. The tour guides were also very good and helpful.

Buddhist temple a haven in a busy city and the wonderful water puppet show, followed by a rickshaw ride around the Old Quarter was enough for the first afternoon after an 11 hr flight.
Day 2 was a visit to Ho Chi MIn mausoleum, the delightful temple of literature and the museum of culture, rounded off by experiencing the delights of street food in the evening.
Staying at the superlative Metropole Hotel made this two day intro to Hanoi wonderful