I connected online with Adam Duong of Asia Pioneer Travel, approx. 8 months prior to my trip (January 2025) and told him it would be a while before I’d finalize. He patiently worked with me, without pressuring me at any time and customized my entire itinerary exactly as I requested with very reasonable/affordable pricing. Adam was in daily touch with me (from the time I arrived even after I was on my way out) providing details and support for every one of my activities. He was very responsive and gave me the most amazing and unique experiences in a beautiful country. The 10 days I spent there are memorable and I am so thankful I found this company to accomodate all my needs to my total satisfaction. The level of service provided by Adam was beyond all my expectations!

Our family holiday was to Vietnam and Cambodia over 17 days. We started in Hanoi and travelled all the way down to Ho Chi Min city and then to Cambodia. Winston from Asian Pioneer Travel was our tour agent. Winston was very attentive to our preferences and customised the itinerary to our liking. Throughout the planning process Winston has been very responsive and accommodative with any requests or changes through WhatsApp. He even spent time to run through and explain the tour program and answer all our questions over the phone. All our bookings and arrangements were done to perfection with no hiccups. We had four different tour guides and drivers who were all very professional. Even when we were there Winston was available and happy to answer any questions when required. He organised two data SIMs for us on arrival which were very handy. We highly recommend Winston.

Our private tour of My Son Sanctuary with Mr. Vinh was wonderful. The temple is so interesting and beautiful. Mr Vinh is so very knowledgeable, accommodating and kind.

we planned a customized tour with Asia Pioneer travels to visit Laos, Vietnam and Cambodia from mid January to Early February 2025. Adam Duong , travel designer of our trip had done an excellent job to give us the best comforts and addressing our requirements requested. Everyday contacting us. Thank you very much for your commitment. It was a hazel free enjoyable tour since our departure from Sri Lanka until our arrival. They planned this tour in such a way that we were greatly cared and looked after. We were in the comfort zone during the whole tour. All tour guides and drivers were on time and well taken care of us. We had great experience and informative guidance about culture, food, history, shopping and night markets and many more which we not even thought of…… Its worth for the money we spent and a big Thank you for Asia Pioneer Travels for organizing this great tour for us. Highly recommend this company for my friends and others.

Our trip from Ho Chih Minh to Hanoi was seamless and wonderful. Chloe and previously Jolie have drawn our itinerary to meet to our preference. We enjoyed our trip thoroughly.

Asia Pioneer Travel turned our Vietnam trip into an absolute dream! Huge shoutout to Stella, the ultimate tour coordinator—she’s like a travel wizard with lightning-fast responses and a knack for making every detail perfect. Seriously, her itinerary was next level (probably the most detailed proposal we’ve ever seen!), and she sprinkled in some jaw-dropping surprises in every city: Ho Chi Minh City, Hoi An, Hue, Hanoi, and Sapa—each stop more magical than the last!

And let’s talk about our incredible tour leaders: Mr. Phong, Vinh, Thi, and Bob—these guys were the real MVPs! Not only were they walking encyclopedias of Vietnam’s history and culture, but they also made sure we were comfortable, happy, and laughing the whole way.

This trip wasn’t just about seeing beautiful places—it was about creating unforgettable memories and bringing us even closer as a family.

We went to Thailand; Bangkok, Ayutthaya, and northern Thailand, specifically. We were in a group of 4, three seniors and a niece in her 20s, also one of us was wheelchair bound.

Ms. Elly Do worked hard and imaginatively to help us design the perfect vacation. We would highly recommend Asia Pioneer Travels. Our itinerary met all our needs and our guides were totally reliable. Our group of 4 was able to split up to meet our different interests and abilities and reunite seamlessly. This, again, was due to the diligence of Ms. Elly Do.

We would especially like to reach out and thank Mr. Bigz who helped us out (twice!) in circumstances beyond Asia Pioneer’s control. It was wonderful to have backup in a faraway place!

Pros: We wanted to see the temples (wats), learn about Thai culture and history (particularly the hillside village tribes), and scenic views. We worked with Ms. Do – she was very responsive to our many emails to tailor our itinerary until it was just right! Our guides and drivers were always on time. Asia Pioneer used local guides who spoke English and were knowledgeable. Ms. Kanoon guided us every day while we were in Bangkok and also visited Ayutthaya. We also went out with her every night for dinner. She took us to the airport for our flight to Chiang Mai, which was perfectly smooth and without stress for us.

Mr. Poly was our local guide in Chiang Mai and Chiang Rai. He also met us at the airport and from there, we were in good hands. Mr. Poly spoke good English, was very personable. He related the history of the different hillside villages we visited. He was always on time. All our drivers were very competent and our rides were in beautiful vans with ample room, AC (wonderful!) and coolers of cold water.

To sum up: Asia Pioneer Travels worked with us, so to speak, from appetizers to entrees to dessert! We always had friendly and reliable guides, drivers, and transportation. The price we were quoted was the price we paid. There were no hidden fees. We had flexibility on our tours.

Cons: Asia Pioneer told us there were no handicapped rooms left in Bangkok, Chiang Mai and Chiang Rai. We found them online and booked our hotels ourselves. Often in Bangkok, we had dinners that were quite disappointing. Our guide will no doubt in the future know better dining options – it is a learning curve and she tried hard.

Tips: Research options if you are planning to use a guide service. We recommend Zicasso, who evaluated our expressed objectives and recommended two different services who would meet our needs. There are scammers out there, of course, but we felt very comfortable using Zicasso as our starting point.

Next, the more details we shared with Ms. Do, the better Asia Pioneer Travels could customize our trip and recommend options.

Handicapped accessibility: It is difficult to find any information concerning wheelchair accessibility online in Thailand. The information we read was often incorrect or conflicting in nature. The following is what we found in person…

Wheelchairs are not allowed inside many of the temples. Many boutiques or smaller hotels do not have accessible rooms. We did find wonderful rooms at the TK Palace and Bonovoy Marriott Hotel in Bangkok, Chiang Mai, and Chiang Rai. Although they were extremely nice, none had grab bars by the toilets or in the showers. Sidewalks are often rough or absent outside the main tourist areas. It was challenging or impossible to participate in some activities…the hillside villages and the elephant sanctuary were extremely hard on both myself and the wheelchair! It must be mentioned, however, that the guides wanted to be helpful but probably didn’t have experience with travelers with disabilities. This was just my personal opinion.

Finally: We drank bottled water and reused the bottles at safe refilling stops. Only use ice cubes with holes as they indicate manufactured with purified water. Always be polite, never loud or upset, be respectful. The Thai people we interacted with were kind and helpful. We will review our hotels separately elsewhere.